Service Support Officer

3 weeks ago


Sydney Western Suburbs, Australia Clicks IT Recruitment Full time

We are looking for multiple customer service officers to join rapidly developing government clients in Sydney.
This is an amazing opportunity to gain incredible experience working for leading government departments in NSW - you will be joining a team where you can hone your customer service skills and make a real difference in people's experience with these clients.

Role
Provide exceptional customer support for issues IT related
Troubleshoot user/system issues
Contribute to companies FAQ's
Escalate issues where required to higher support
Follow company procedures and policies

**Requirements**:
High school certificate or equivalent
Prior experience with problem solving and conflict resolution
Time management skills
Record keeping experience
Willingness to learn about the specific clients and take an interest in the direction of the business
Exceptional communication skills
Exceptional written skills
Ability to work in a team
Positive attitude
AU$350 - AU$351 per day + Super
Super

Type
Contract

Category
Project / Program / PMO support

Reference ID
BBBH71326



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