Digital Support Officer

3 months ago

Sydney Western Suburbs, Australia NSW Corporate Services Full time

**_Together we shape thriving communities, public spaces, places and economies._**
- **Temporary full-time (35 hours per week) opportunity until 31 December 2026**:

- **Office location - Parramatta, Newcastle, Wollongong, Orange.**:

- **Salary relative to experience and ranges from $106,025.00 to $117,363.00 + super**

**What’s in it for me?**

Join our team for a **fantastic culture** with dynamic collaboration and **genuine long-term career support**. We offer **flexibility in work arrangements**, diverse and fulfilling assignments, and prioritize **work/life balance **and wellbeing with initiatives like flex leave and access to support programs. Additionally, we are committed to **fostering a diverse and inclusive workplace** where everyone feels welcome, respected, and empowered to succeed.

As a Digital Support Officer, you’ll play a key role in keeping our digital projects on track by drafting Statements of Work, managing contracts, and handling procurement and invoicing. Your skill for detail will help you juggle high volumes of work and adapt to shifting priorities effectively.

You will ensure exceptional digital support for our customers, understand and document their needs, and work closely with the Digital Design and Delivery teams to find the best solutions. Balancing competing demands and building strong relationships with stakeholders will be key challenges as you strive to meet all customer requirements in a timely manner.

For more information read the full Role Description**:Digital Support Officer**

**What you will bring to the role**

***
- Maintains meticulous attention to detail amidst high-volume workloads, ensuring accuracy and precision in all tasks and deliverables.
- Excellent communication skills, both verbal and written, to effectively convey ideas and collaborate with team members.
- Strong problem-solving abilities to navigate complex challenges and adapt to evolving situations.
- Demonstrated flexibility and adaptability to thrive in a fast-paced and dynamic work environment.
- Solid time management and organizational skills to prioritize tasks and meet deadlines efficiently.
- Strong teamwork and collaboration skills, with a willingness to contribute to group efforts and support colleagues in achieving objectives.
- Outstanding stakeholder engagement skills, fostering strong relationships and ensuring alignment with diverse stakeholders to achieve outcomes.

**About us**

The Department of Planning, Housing and Infrastructure (DPHI) improves the liveability and prosperity of NSW. To achieve this, we: create vibrant, productive spaces and precincts; manage lands, assets and property effectively and deliver affordable and diverse housing. We strive to be a high-performing, world-class public service organisation that celebrates and reflects the full diversity of the community we serve and builds the cultural capability of our department to improve outcomes with and for Aboriginal people, communities and entities.

We are an inclusive and accessible workplace, where your individual contributions are valued, and where everyone is encouraged to feel a sense of connection and belonging. DPHI supports various employee affinity groups, practices flexible working, offers job share and workplace adjustments.

**Join us**

Applications close **Monday, 23 September at 11:55pm.**
- A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months._

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