Ict Customer Support Officer

3 days ago


Sydney Western Suburbs, Australia HAYS Full time

ICT Customer Service Officer - Parramatta - WFH

**Your new company**
***
A State Government Organisation is looking for an ICT Customer Support Officer to join their IT team in a 6 month contract. This organisation is located in Parramatta are in NSW. You will have the opportunity to work as
a part of a large state government organisation and, you will also have the opportunity to work from home.

**Your new role**
***
As an ITC Customer Support Officer, you will be required to provide level 2 technical support including troubleshooting user / system issues. Escalate issues to level 3 team as required. You will also contribute to development of reference materials for FAQs.

**What you'll need to succeed**
- Minimum 1 year of experience in Level 2 technical support.
- Previous experience in Customer Service
- Previous experience in Microsoft Office Word, Excel, PowerPoint, Outlook, Teams/Skype
- Excellent Communication Skills
- Excellent Time Management Skills

**What you'll get in return**
- 6 Month Contract
- Opportunity to WFH
- Higher Daily Rate

**What you need to do now**

***

**LHS 297508** #2669145



  • Sydney Western Suburbs, Australia HAYS Full time

    ICT Customer Support Officer - State Government Organisation - 6 Month Contract with Potential for Extension **Your new company** This State Government Organisation is currently looking for experienced ICT Customer Support Officers to join their IT team in a 6 month contract with the potential to extend. They have an office in Emerton and Quakers Hill and...


  • Sydney, Australia NSW Government -Department of Customer Service Full time

    **Customer Support Officer** **Grade 3/4, Multiple Opportunities -Temporary/ Ongoing/ Full Time/ Part Time!** **What’s the Job?** *** Our Customer Service Officers are a dedicated team of customer service of customer service specialists with solid technical IT knowledge. DCS is a service provider and regulator, focusing on delivering first-class...


  • Sydney, Australia MBC Recruitment Full time

    **Position**: ICT Customer Support Officer **Start**: ASAP **Duration**: 12 months from the start date **Salary**: $49.80 per hour plus super **Location**: Macquarie Park and Nirimba - Sydney, NSW Overview Seeking experienced ICT Customer Support Officers for Macquarie Park & Nirimba locations for 12-month contract role to start ASAP. $49.80 per hour...


  • Sydney Central Business District, Australia HAYS Full time

    ICT Customer Support Officer - State Government Organisation - Contract - Till December 23 Warilla Location **Your new company** This State Government Organisation is currently looking for experienced ICT Customer Support Officers to join their IT team in a 5-months contract with the potential to extend. They have an office in **Warilla**, you will have an...

  • Ict Project Officer

    7 months ago


    Sydney Western Suburbs, Australia NSW Government Full time

    **_Do you want your work to make a difference for NSW?_** - Together, we create thriving environments, communities and economies._ - **Are you ready to take your ICT expertise on the road and join a supportive team supporting a wide array of projects?**: - **Temporary (Up to April 2026) full-time opportunity,**: - **Parramatta Preferred with other...

  • Ict Contracts

    4 months ago


    Sydney, Australia NSW Department of Customer Service Full time

    **ICT Contracts & Procurement Support Officer** - ** Clerk Grade: DCS Clerk Grade 5/6 (starting base $93,295 + super)**: - ** Employment Type: Ongoing permanent full time**: - ** Location: Sydney CBD - McKell building with hybrid work arrangements across NSW** Are you an IT Procurement and/or Contract Administrator looking to take your career to the next...

  • Ict Support Officer

    8 months ago


    Brisbane Northern Suburbs, Australia Hudson Australia Full time

    The Information and Communications Technology (ICT) Support Officer delivers client focussed ICT support services to the Brisbane-based State Operations Centres (OpCens) and the Metro North and Metro South Regions. The role assists the ICT Officer to deliver ICT services to support the operational and business objectives of the regions. The role also...


  • Sydney, Australia Freelancer.com Full time

    **Key Responsibilities**: - Act as the primary point of contact for all ICT-related inquiries, issues, and requests from users. - Provide first-level and second-level support and troubleshoot a variety of technical issues related to hardware, software, networks, and other IT services. - Escalate unresolved issues to the appropriate internal teams and follow...


  • Sydney Western Suburbs, Australia NSW Corporate Services Full time

    **_Together we shape thriving communities, public spaces, places and economies._** - **Our team is expanding and provides fantastic opportunities to utilise your call centre experience or customer service experience and further develop your IT knowledge and skill set.**: - **4 X Ongoing full-time opportunities + creation of a Talent Pool**: - **Orange or...


  • Sydney, Australia Direct IT Full time

    Direct IT requires the services of an ICT Support Officer to accurately record, administer and manage lifecycle of assets and software licences through our ICT asset management system This is a full time position with a base salary of circa. $70,000 plus super being offered Your tasks will include: - Maintaining ICT knowledge base with system...


  • Sydney, Australia Magnus Recruitment Solutions Full time

    **Responsibilities**: - Troubleshoot and diagnose hardware, software, and network issues. - Escalate complex issues to senior support personnel as needed. - Maintain accurate records of customer interactions and resolutions in a timely manner. - Collaborate with other teams to ensure customer issues are resolved in a timely manner. - Continuously stay...


  • Sydney, Australia Charterhouse Full time

    **ICT Customer Support Officer - Multiple Roles - NSW Government** - **Immediate start, initial 2-month contract with likely extension**: - **$43.75 ph + super**: - **Full time, Monday to Friday (40 hours per week)**: - **Parramatta location/Hybrid (2 days per week required in the office)** This large Government department is seeking two Customer Support...


  • Sydney, Australia Charterhouse Full time

    **ICT Customer Support Officer - Multiple roles - NSW Government** - **Immediate start, initial **2 month** contract with **likely extension**: - **$35 - $40ph + super**: - **Full time, Monday to Friday (40 hours per week)**: - **Parramatta location/Hybrid (2 days per week **required** in the office)** This large Government department is seeking multiple...


  • Sydney, Australia NSW Government -Department of Customer Service Full time

    **Customer Support Officer, Ongoing & Temporary - Full Time & Part Time opportunities available** DCS is a great place to work, and it’s not just us saying that! Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and...

  • Ict Contracts

    1 day ago


    Sydney, Australia NSW Government -Department of Customer Service Full time

    **ICT Contracts & Procurement Officer** - Role type: Permanent / Ongoing role - Salary: DCS Grade 5/6, starting base salary of $89,707 + 10.5% superannuation and leave loading - Flexible, hybrid working arrangements available Are you an IT Procurement and/or Contract Administrator looking to take your career to the next level? Do you want to make an impact...

  • ICT Support Officer

    1 month ago


    Sydney, Australia Freelancer.com Full time

    We are seeking a dedicated and proactive ICT Support Officer to join our dynamic IT team at Freelancer.com. In this role, you will be the first point of contact for our users, responsible for providing high-quality support, troubleshooting, and technical assistance. The ideal candidate is customer-focused, detail-oriented, and skilled in problem-solving,...

  • Ict Business Partner

    3 months ago


    Sydney, Australia NSW Department of Customer Service Full time

    **ICT Business Partner | Office of Registrar General (ORG)** - ** Grade**:Clerk Grade 11/12 - ** Salary range**: $139,787 - $161,663 + super - ** Duration**: Temporary employment opportunity (12 months) - ** Applications close**:Monday October 21st 2024 [9:59am] - ** Location**:Sydney, McKell Building **About the role** ***We have an opportunity for an ICT...


  • Sydney, Australia SDP Solutions Pty Ltd Full time

    Job description ICT System Support Officer - Sydney SDP Solutions are a unique services provider that combines business Consulting, Sourcing and outsourced workforce management solutions. We are established business run by IT Sourcing, Consulting and HR and contingent workforce professionals. We are seeking a Full time ICT Systems support officer for a...


  • Sydney, Australia NSW Department of Customer Service Full time

    **Technical Systems Support Officer - 2x vacancies** **Provides support to users to troubleshoot and resolve issues of moderate complexity across the Registry's Information Communication Technology (ICT) environment.** **Clerk Grade: 5/6** **Salary: $93,295 - $102,941 + super** **Employment Type: Ongoing, Full-time** **Hybrid with 3 days in Pyrmont...

  • Level 2 Ict Helpdesk

    7 months ago


    Melbourne Western Suburbs, Australia Superior People Recruitment Full time

    The main responsibility of this Level 2 ICT Helpdesk person is supporting existing customers around hardware, software and networks issues relating to desktops, servers, telephony systems and internal networks (firewalls, switches etc ) Company will provide a flexible workplace able to work from home and in the office. Ideal is a minimum of 2 days per week...