Human Resources Manager

1 month ago

Brisbane, Australia Office of the Queensland Ombudsman Full time

Key responsibilities

**You will**:

- Lead and manage the delivery of a diverse range of core HR services across the Office, including employment conditions, employee relations, performance management, discipline, complaints, recruitment and selection.
- Lead and manage the Office's learning and development strategy ensuring a high-quality service is provided to maintain the Office's focus on learning and development.
- Manage the development and implementation of significant and complex projects and strategies to build organisational capability.
- Prepare high-quality written documentation such as policy documents, reports, briefing notes and other correspondence for senior stakeholders on a range of complex and confidential workforce management issues.
- Persuasively negotiate and influence agendas in support of stakeholder expectations and quality organisational outcomes.
- Facilitate strategic workforce management activities, including workforce planning.
- Provide a leading role in organisational change management initiatives, including the establishment of appropriate governance processes.
- Provide leadership and supervision to the HR team as well as support the Executive Director, Corporate Strategy in the delivery of the Unit's priorities, program of work and business outcomes.
- Represent the Office at meetings, committees, conferences, including Joint Consultative Committees and manage relationships with internal and external stakeholders.

**You will be expected to**:

- Contribute to the overall strategic direction and corporate performance of the Office as a member of the Senior Management Team.
- Model exemplary standards of personal integrity and ethics and demonstrate the Office's values in all interactions internal and external to the Office and build a culture of performance.
- Contribute to the effective operation of the Office by working collaboratively to develop and implement innovative policies, processes and procedures.
- Show leadership in continuous improvement, innovation and the adoption of best practice standards, policies and processes in work undertaken.
- Work in accordance with the Office's Code of Conduct and values; workplace health and safety legislation; confidentiality policies; all other relevant policies, directives and legislation.
- Meet personal performance expectations and standards.
- Undertake other duties as directed by relevant senior officers.

Are you the right person for the job?
**Vision**: Drives workforce resilience by supporting others to remain goal and outcome focused when confronted with enduring uncertainty. Identifies the underlying cause of issues through considered analysis and integration of various data and insight. Role models courage in making decisions, providing advice and a clear rationale even with conflicting or incomplete information. Promptly identifies potential for bias and coaches' others through decision-making processes.
**Results**: Enhances program capacity and community outcomes by building teams of diverse discipline, background and perspective. Strengthens partnerships by providing proactive advice and supports others to share relevant information in a tactful and articulate manner. Works collaboratively to develop clear and shared objectives that inspire collective ownership for delivery of quality outcomes. Role models persistence through setbacks, empowering others to source alternate strategies to overcome issues.
**Accountability**: Role models impartiality and ensures legislative and regulatory frameworks are applied effectively. Contributes to the development of inclusive systems and practices that allow all individuals to participate to their fullest ability. Promotes personal and team responsibility for the realisation of a healthy and safe workplace. Takes steps to optimise the environment and facilitate the appropriate resources to promote staff wellbeing.
**Technical expertise**: Substantial knowledge and experience of public sector processes. Highly developed and contemporary leadership and managerial skills, and a proven ability to implement organisational change. High level written communication skills and interpersonal skills. Proven ability to work with a wide range of stakeholders, including First Nations people and other relevant stakeholder groups.
Please ensure you download all the attachments and follow the instructions listed under the heading 'Interested in applying' on the Role description.

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