Ndis Team Leader Care Coordinator

7 months ago

Sydney Western Suburbs, Australia Maple Community Services Full time

**About Maple Community Services**

Maple Community Services is a NDIS approved Disability Service Provider that facilities supports within Australia. We are a team of like-minded individuals working towards creating equal standards of living for people of all abilities.

**Why Maple Community Services**

Maple Community Services instils a progressive, fresh, and innovative workplace environment, where opportunities for creativity, individualism, and originality are plentiful. The business was founded in early 2018, making this career opening the perfect one for someone looking to grow within the organisation and make this space their own.

**About you**

We are looking for a team player and organised Team Leader ready to take the next step in their career.

The Team Leader is the primary contact for support staff, participants and involving stakeholders who are connected in the services in which the company provides. The role requires great customer service and a hands-on approach. Additionally, maintaining a positive and long-term relationship with internal and external relations and handling any concerns that may arise.

This role is suited to those who have experience with case management, social work, rostering coordination or support work.

**Qualifications**
- Understanding of the NDIS and Disability Industry
- Preferred however not required, experience in rostering
- Salesforce experience preferred
- Willing to work outside of standard office hours (after hours roster)
- Driver’s License with access to a car
- Intermediate in Microsoft Office
- Excellent time management skills
- Strong analytical and decision making skills
- Excellent written, verbal and interpersonal communication skills
- Strong project management and multitasking skills
- Demonstrated ability to lead, motivate and guide individuals and teams
- Ability to work in a fast-paced environment, can accomplish tasks without direction.

**As the Team Leader, your role will include but not be limited to the following**
- Assist and connect the participant with stakeholders;
- Develop relationships within the broader community to help ensure the best possible outcomes for people living with disabilities;
- Participate in the development and implementation of systems that ensure staff are able to deliver desired outcomes for participant, including systems to support planning, budgetary, resource management, risk management and quality assurance functions, within your area of responsibility;
- Interpret participant data, including whole system analysis, to identify appropriate actions to meet the participant interests at a whole service or group level;
- Escalate issues or present effective solutions in relation to service delivery and participant care to relevant clinical and/or management bodies, when required;
- Establish, develop and maintain positive business and customer relationships;
- Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services;
- Provide continuous supervision, support and mentoring to Support Staff;
- Manage Support Staff;
- Monitor Support Staff performances and relevant processes (e.g., signing in and out, progress notes)
- Ensure Support Staff have a platform to openly communicate and/or debrief with Team Leaders;
- If and when necessary, respond to calls and messages after business hours;
- Provide a degree of hands-on support such as covering on-call shifts when required.

If you're dedicated and ambitious, Maple Community Services is an excellent place to grow your career. Don't hesitate to apply.

**Job Types**: Full-time, Permanent

**Salary**: $70,000.00 - $80,000.00 per year

**Benefits**:

- Employee mentoring program
- Professional development assistance
- Travel reimbursement
- Work from home

Schedule:

- Monday to Friday
- Rotating roster

Supplemental pay types:

- Performance bonus

Work Authorisation:

- Australia (required)

Work Location: In person

  • Retail Coordinator

    2 hours ago

    Sydney Western Suburbs, Australia Retail Team Leader Opportunities Full time

    **Retail coordinator - Wentworthville - Liverpool - Blacktown** We are a supermarket business that operates in the Western Sydney region and are looking for experienced and exceptional Team Leaders to join our team on a Full-Time basis. The positions reports directly to the Director. We have 4 retail stores around Sydney that specialises in Indian and...

  • Ndis Team Leader

    7 days ago

    Sydney Western Suburbs, Australia Maple Community Services Full time

    **About Maple Community Services** Maple Community Services is a NDIS approved Disability Service Provider that facilities supports within Australia. We are a team of like-minded individuals working towards creating equal standards of living for people of all abilities. **Why Maple Community Services** Maple Community Services instils a progressive,...

  • Ndis Team Leader

    2 hours ago

    Sydney Western Suburbs, Australia Maple Community Services Full time

    **About Maple Community Services** Maple Community Services is a NDIS approved Disability Service Provider that facilities supports within Australia. We are a team of like-minded individuals working towards creating equal standards of living for people of all abilities. **Why Maple Community Services** Maple Community Services instils a progressive,...

  • Sil Ndis Team Leader

    7 months ago

    Sydney Western Suburbs, Australia Maple Community Services Full time

    **About Maple Community Services** Maple Community Services is a NDIS approved Disability Service Provider that facilities supports within Australia. We are a team of like-minded individuals working towards creating equal standards of living for people of all abilities. **Why Maple Community Services** Maple Community Services instils a progressive,...

  • Ndis Support Coordinator

    2 weeks ago

    Sydney Western Suburbs, Australia Maple Community Services Full time

    **About Maple Community Services** Maple Community Services is a NDIS approved Disability Service Provider that facilities supports within Australia. We are a team of like-minded individuals working towards creating equal standards of living for people of all abilities. **Why Maple Community Services** Maple Community Services instils a progressive,...

  • Ndis Support Coordinator

    7 months ago

    Sydney Western Suburbs, Australia Maple Community Services Full time

    **About Maple Community Services** Maple Community Services is a NDIS approved Disability Service Provider that facilities supports within Australia. We are a team of like-minded individuals working towards creating equal standards of living for people of all abilities. **Why Maple Community Services** Maple Community Services instils a progressive,...

  • Ndis Support Coordinator

    1 week ago

    Sydney Western Suburbs, Australia EmpowerU Full time

    EmpowerU is seeking an experienced Support Coordinator to join our growing team in the South West and Western Sydney area. **Who We Are**: EmpowerU is a values-based organisation providing individually tailored support services to people with disabilities. We strive to create strong foundations that enable participants and their families to access...

  • Team Leader

    2 weeks ago

    Sydney, Australia Brightside Recruitment Full time

    Based in Bondi Junction. - SCHADS Level 5 or 6 (depending on your experience). - Work for a leading NFP with additional staff benefits. **Organisation**: Brightside Recruitment has partnered with a growing Not-For-Profit organisation with the aim to empower, connect and support those in need within the community through providing support coordination,...

  • Ndis Team Leader

    7 months ago

    Sydney, Australia Glow Healthcare Agency Full time

    Glow Health Care Agency is a Registered Service Provider of the NDIS and provides services to the NSW Department of Communities & Justice through their Casework Support Scheme. Our team of highly experienced staff aims to provide our participants with quality services that reflect their needs and promote their dignity, wellbeing, abilities and...

  • Ndis Marketing Manager

    2 hours ago

    Sydney Western Suburbs, Australia Gifted Hands Home & Disability Care Services Full time

    **Full Job Description** **About Us** Gifted Hands Home & Disability care (Gifted Hands) is a government approved NDIS registered national community services organisation established by a group of health professionals working for more than a decade in Australian Public Health Services. Gifted Hands has in-depth experience in providing care to clients who...

  • Care Coordinator

    2 hours ago

    Sydney Western Suburbs, Australia ARC Group Full time

    **Introduction**: **Who We Are**: As an approved Disability Service Provider Cality Care brings proven capability founded on a proud heritage of training and educational excellence within the Aged Care and Disability Support sector. Our values underpin everything we do in achieving our vision. We truly care about our clients and are looking for a similar...

  • Ndis Coordinator

    7 months ago

    Sydney, Australia Zonda Full time

    **Join Our Team as an NDIS Coordinator!** Are you passionate about making a difference in the lives of individuals with disabilities? Do you have experience in NDIS coordination and a strong commitment to ensuring the safety and well-being of participants? If so, we want you to join our team at Zonda Care and My ADSS! **Position: NDIS...

  • Ndis Support Coordinator Case Worker

    7 months ago

    Sydney Western Suburbs, Australia Maple Community Services Full time

    **About Maple Community Services** Maple Community Services is a NDIS approved Disability Service Provider that facilities supports within Australia. We are a team of like-minded individuals working towards creating equal standards of living for people of all abilities. **Why Maple Community Services** Maple Community Services instils a progressive,...

  • Ndis Operations Manager

    3 weeks ago

    Sydney Western Suburbs, Australia Wellness Care Full time

    **About Us**: Wellness Care is a leading provider of support services for individuals with diverse needs, including physical disabilities, mental health challenges, and developmental disorders. Our mission is to empower and enhance the lives of those we serve by promoting independence, fostering personal growth, and fostering a sense of community...

  • Team Leader/supervisor

    2 days ago

    Sydney, Australia VALUE CARE LIMITED Full time

    **Location: Western Sydney, NSW (St. Marys, Penrith, Ambervale, Campbelltown)** At Value Care, we support people with disabilities to live great lives. It’s the reason we exist - after all, why should anyone have to settle for anything less? And to make this a reality, we rely on the skill and commitment of our Value Care team. **About the Role** Ready...

  • Ndis Support Coordinator

    2 weeks ago

    Melbourne Western Suburbs, Australia Mars Recruitment Full time

    Our client is a proud NDIS services provider and supports people with disabilities through various programs and initiatives. They have several residences across Melbourne and we are seeking an experienced Coordinator with a knowledge of the disability sector who is keen to take on a dynamic and rewarding role within a growing industry. In this role, you will...

  • Ndis Claims Officer

    2 months ago

    Sydney, Australia Ndis disability support work Full time

    Opportunity to work from home and on your own schedule. 8 Hours a week that may be done in one day or may be split across two days per week - choice is yours. About Us: Our company is dedicated to supporting individuals with disabilities through the National Disability Insurance scheme (NDIS). We strive to ensure our clients receive the best care and...

  • Ndis Financial Coach

    1 month ago

    Sydney, Australia The Well Team Solutions Full time

    **Join Our Team as an NDIS Financial Coach!** **Location**: North St Mary’s, NSW 2760 **Employment Type**: Contractor **Pay Rate**: $40 Are you passionate about empowering individuals with disabilities to take control of their financial journey? Do you have a knack for simplifying complex financial concepts and providing practical solutions? If yes, we...

  • Ndis Support Coordinator

    2 weeks ago

    Sydney, Australia Enlighten Caring Full time

    Do you have experience in NDIS Support Coordination and are you looking for a new opportunity? We are looking for an experienced NDIS Support Coordinator to join the Enlighten Caring team and provide quality support services to NDIS participants in the Sydney area. In this role you will be responsible for supporting clients to reach their NDIS goals by: -...

  • Ndis Support Coordinator

    6 days ago

    Sydney, Australia Beaumont People Full time

    Be part of a growing sector and join this community-based organisation connecting people with life-enhancing support and services. This is a great chance to join this growing arm of an established not-for-profit, with the flexibility of full-time and part-time opportunities available. - North Ryde based NDIS Support Coordinator - Flexible work environment -...