Ndis Marketing Manager
3 days ago
**Full Job Description**
**About Us**
Gifted Hands Home & Disability care (Gifted Hands) is a government approved NDIS registered national community services organisation established by a group of health professionals working for more than a decade in Australian Public Health Services. Gifted Hands has in-depth experience in providing care to clients who have physical and/or mental health disabilities, including child and adolescent mental health. Gifted Hands provides person centred individualised care to consumers living with disability and offers culturally sensitive, timely, and responsive care to enjoy greater freedom and quality of life as they envision for.
**Role Overview**
You will be the face of our organisation who will accelerate the growth of Gifted Hands Home & Disability Care to a new level. You are required to have excellent customer service skills, to establish connections, build rapports, sustain relationships, and maintain consumers’ satisfaction through utilising active listening, questioning, empathy, and professionalism.
**Duties and Responsibilities**
The Intake Officer position has the following duties and responsibilities:
Build strong relationships within the Disability Sector including Local Area Co-ordinators, Support Coordinators, GP, hospitals, Allied Health Professionals, and the NDIA to identify prospective new customers and obtain referrals or contact them to arrange meetings and discuss available services of the organization.
Attend relevant expos, conferences, forums, and networking events to represent Gifted Hands and its services.
Develop and execute appropriate marketing strategy in consultation with the management team for the growth of the organization.
Continue maintaining positive stakeholder relationships and engagement and build networks to promote and market Gifted Hands’ brand.
Maintain an in-depth understanding of the NDIS guidelines and framework and build a network with key stakeholders, both internal and external related to customer care.
Liaise with customers and/or their plan nominee (as appropriate) to discuss and sign service agreements
Proactively foster leads in the pipeline and strengthen triage processes for responding to inquiries and referrals and coordinate all intake-related tasks maintaining meaningful engagement throughout the customer journey.
Promote Gifted Hands within communities, referring agencies, and relevant organizations.
Monitor and audit client satisfaction and implement quality initiatives to support ongoing quality improvement at a competitive edge.
Ensure clients are supported in their engagement with the service through working collaboratively and cooperatively with clients and other stakeholders.
Escalate for immediate actions to the management for any issues or concerns including risks to reputation, patient safety, and complaints.
**Key Selection Criteria**
- Relevant Qualifications in social services or other fields related to Service Coordination
- Extensive knowledge of NDIS guidelines and Practice Standards.
- Knowledge and experience in Supported Independent Living (SIL) services
- High-level customer, sales, and marketing service skills
- Knowledge of disability sectors, including funding and policy protocols, and NDIA Practice standards
- Experience working with the people with disability, their families, and the NDIS
- High-level computer literacy skills (Microsoft Office, Excel, and PowerPoint)
- Experience working in a multi-disciplinary team
- Excellent written and verbal communication skills public speaking and presentation capabilities
- Time management skills to effectively manage workload and meet deadlines
- Current Police Clearance check/ Working with Children Check
- Current Driver’s License and comprehensively insured registered vehicle
- Ready to work in ABN
**Benefits**
- Above award perks
- Extra bonus for achieving set objectives
- Full time or part time position
- An exciting opportunity to join a growing organisation
- Strong Management and administrative support
- Supported professional development opportunities
- Reimbursement for travel and use of your own vehicle (via fuel card)
- Opportunities for advancement
**Job Types**: Full-time, Part-time
**Salary**: $60,798.44 - $112,692.41 per year
Schedule:
- 8 hour shift
- Shift work
Supplementary Pay:
- Commission
- Performance bonus
- Signing bonus
Ability to commute/relocate:
- Sydney Western Suburbs NSW: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- working in NDIS as a Marketing Manager: 3 years (required)
Work Authorisation:
- Australia (required)
-
Marketing Manager Ndis
3 days ago
Sydney, Australia Apex Community Carers Full timeCurrently looking for an NDIS Marketing Manager/ Development Manager to help grow our business. Apex Community Carers have been around for two years now, and we are looking for someone to help us reach the next level in the NDIS sector. This entails identifying NDIS marketing trends, devising short and long-term strategies, and finding potential clients and...
-
Ndis Operations Manager
3 weeks ago
Sydney Western Suburbs, Australia Wellness Care Full time**About Us**: Wellness Care is a leading provider of support services for individuals with diverse needs, including physical disabilities, mental health challenges, and developmental disorders. Our mission is to empower and enhance the lives of those we serve by promoting independence, fostering personal growth, and fostering a sense of community...
-
Ndis Claims Officer
3 months ago
Sydney, Australia Ndis disability support work Full timeOpportunity to work from home and on your own schedule. 8 Hours a week that may be done in one day or may be split across two days per week - choice is yours. About Us: Our company is dedicated to supporting individuals with disabilities through the National Disability Insurance scheme (NDIS). We strive to ensure our clients receive the best care and...
-
Ndis Support Coordinator
2 weeks ago
Sydney Western Suburbs, Australia EmpowerU Full timeEmpowerU is seeking an experienced Support Coordinator to join our growing team in the South West and Western Sydney area. **Who We Are**: EmpowerU is a values-based organisation providing individually tailored support services to people with disabilities. We strive to create strong foundations that enable participants and their families to access...
-
Ndis Support Coordinator
2 weeks ago
Sydney Western Suburbs, Australia Maple Community Services Full time**About Maple Community Services** Maple Community Services is a NDIS approved Disability Service Provider that facilities supports within Australia. We are a team of like-minded individuals working towards creating equal standards of living for people of all abilities. **Why Maple Community Services** Maple Community Services instils a progressive,...
-
Ndis Domestic Cleaner
4 months ago
Sydney Western Suburbs, Australia Maple Community Services Full timeAre you looking for a role that provides job satisfaction, work/life balance and competitive industry rates? If yes, join the Maple team and make a positive difference in your community! **About Maple Community Services** Maple Community Services is a NDIS approved Disability Service Provider that facilities supports within Australia. We are a team of...
-
Marketing Manager
7 months ago
Sydney Western Suburbs, Australia HAYS Full timeMarketing Manager | Permanent Position | Health Industry | Hills District | $150-170k base **Your New Company** Your new company is a leading provider of dental services, operating multiple practices across New South Wales. Their commitment to excellence, patient care, and community well-being sets them apart in the industry. An experienced Marketing...
-
Ndis Support Coordinator Case Worker
7 months ago
Sydney Western Suburbs, Australia Maple Community Services Full time**About Maple Community Services** Maple Community Services is a NDIS approved Disability Service Provider that facilities supports within Australia. We are a team of like-minded individuals working towards creating equal standards of living for people of all abilities. **Why Maple Community Services** Maple Community Services instils a progressive,...
-
Marketing Manager
7 months ago
Sydney Western Suburbs, Australia HAYS Full timeNorth-Western Sydney | Marketing Manager | Permanent Opportunity | $130-140k+Super | Growing Organisation **Your new company** Your new company is a national organisation based in North-Western Sydney, operating within the business supplies manufacturing industry. Employees of this organisation are proud to identify with this business and have a readiness...
-
Ndis Support Coordinator
2 weeks ago
Melbourne Western Suburbs, Australia Mars Recruitment Full timeOur client is a proud NDIS services provider and supports people with disabilities through various programs and initiatives. They have several residences across Melbourne and we are seeking an experienced Coordinator with a knowledge of the disability sector who is keen to take on a dynamic and rewarding role within a growing industry. In this role, you will...
-
Marketing Coordinator
1 week ago
Melbourne Western Suburbs, Australia IPA Personnel Services Full timeIPA are working in partnership with Mambourin, a Disability Service Organisation that supports people with a disability with the purpose of connecting people to every opportunity and supporting them to get what they want out of life. Mambourin are a growing organisation with over 200 staff that work across a range of hubs in Melbourne's West. Their teams...
-
Ndis Team Leader
1 week ago
Sydney Western Suburbs, Australia Maple Community Services Full time**About Maple Community Services** Maple Community Services is a NDIS approved Disability Service Provider that facilities supports within Australia. We are a team of like-minded individuals working towards creating equal standards of living for people of all abilities. **Why Maple Community Services** Maple Community Services instils a progressive,...
-
Ndis Team Leader
3 days ago
Sydney Western Suburbs, Australia Maple Community Services Full time**About Maple Community Services** Maple Community Services is a NDIS approved Disability Service Provider that facilities supports within Australia. We are a team of like-minded individuals working towards creating equal standards of living for people of all abilities. **Why Maple Community Services** Maple Community Services instils a progressive,...
-
Ndis Business Manager
1 week ago
Sydney, Australia Just Better Care Full time**Who we are**: For over 15 years, Just Better Care has been supporting older people and people living with disability, to live independently in their own homes and stay connected to their community. Our friendly, compassionate and experienced team makes this possible - and we’d love you to be a part of it. We have amazing clients across the...
-
B2c Marketing Manager
7 months ago
Sydney Western Suburbs, Australia HAYS Full timeB2C Marketing Manager | North-Western Sydney | $130-140k+Super | Permanent Role | Household Brand **Your new company** Your new company is a national household brand seeking a Marketing Manager to provide strategic guidance and brand management, focusing on the consumer market. **Your new role** Your new role will be responsible for Marketing activities...
-
Retail Marketing Manager
4 hours ago
Sydney Western Suburbs, Australia Lendlease Full timeGrow your career in an industry leading global company- Great opportunity to drive strategy and be involved in delivery- Be part of a high performing and supportive team An exciting opportunity has arisen for an experienced Retail Marketing Manager to lead the Marketing program for Macarthur Square shopping centre on a full-time, permanent basis. Working...
-
Digital Marketing Manager
7 months ago
Sydney Western Suburbs, Australia HAYS Full timeDigital Marketing Manager | 9-Month Fixed Term Contract | Potential Extension | Western Sydney **Your new company** Your new company is a family-owned business who operate across the retail industry seeking a Digital Marketing manager to develop the online channel of the organisation. **Your new role** - Developing and executing the strategic digital...
-
Sil Ndis Team Leader
7 months ago
Sydney Western Suburbs, Australia Maple Community Services Full time**About Maple Community Services** Maple Community Services is a NDIS approved Disability Service Provider that facilities supports within Australia. We are a team of like-minded individuals working towards creating equal standards of living for people of all abilities. **Why Maple Community Services** Maple Community Services instils a progressive,...
-
General Manager Brand and Marketing Metro
5 hours ago
Sydney, Australia Brand & Marketing Full time**About Woolworths Group** Woolworths Group is a food and everyday needs retailer united by the shared purpose of creating better experiences together for a better tomorrow. With more than 1,400 stores across its Woolworths Supermarkets, Countdown Supermarkets (New Zealand) and BIG W brands, and fast-growing eCommerce businesses, Woolworths Group is...
-
Ndis Team Leader Care Coordinator
7 months ago
Sydney Western Suburbs, Australia Maple Community Services Full time**About Maple Community Services** Maple Community Services is a NDIS approved Disability Service Provider that facilities supports within Australia. We are a team of like-minded individuals working towards creating equal standards of living for people of all abilities. **Why Maple Community Services** Maple Community Services instils a progressive,...