Customer Relationship Specialist

7 months ago


Gosford, Australia Complete Credit Solutions Full time

Long term career opportunities
- Work on the Central Coast - close to home

Have a knack for thinking outside the box? Love helping customers and want to step foot in a rewarding and challenging role? If so, please keep reading

Complete Credit Solutions' (CCS) mission is to provide better financial outcomes to our customers through flexible payment solutions. Established in 2012 by our Co-Founders, Complete Credit Solutions is an Australian-owned and operated business specialising in the acquisition and servicing of consumer debts, including credit cards, personal loans, and car finance.

With huge growth plans, we are now seeking like-minded individuals to join our team as a Customer Relationship Specialist, working in our Gosford office.

**As a Customer Relationship Specialist (CRS), your role will entail**:

- Managing your own portfolio of accounts
- Locate and establish contact with our customers, building rapport and ensuring we are compliant with relevant acts/guidelines
- Investigative searches, bring out your inner private investigator
- Skip trace to locate and contact customer
- Strategising and negotiating positive outcomes for all parties

**The perks and benefits**:

- No prior experience needed, we will provide all training and support along the way (including three weeks PAID training)
- Conveniently located in central Gosford
- Internal Seniors Pathway career progression - we look to promote internally first every time
- A competitive base salary, uncapped monthly bonuses and quarterly bonuses
- A performance-reward based culture - award celebrations and team outings to recognise achievements
- Join a rapidly growing business, with three high performing teams in Parramatta, Hurstville and Gosford
- Great work culture, working alongside a high achieving, diverse and fun team
- Join a company that values wellness Access to 24/7 massage chairs, fresh fruit weekly and more
- Smart casual dress code

**About you**:

- The ability to work in a high-volume call centre environment in both an inbound and outbound setting
- Previous experience in financial services, banking and/or call centre roles are highly regarded
- Results driven and motivated to achieve targets
- Computer literacy skills
- Excellent verbal and written communication skills
- Enjoys problem-solving, lateral thinking and thinking ‘outside the box’
- Need to be determined, driven and motivated to succeed
- Inquisitive and enjoy investigating, building rapport and negotiating
- Being open, honest and having a strong work ethic
- Ability to always remain professional, respectful, and cooperative
- Comfortable learning new systems and ways of working

**Essential Criteria**
- Must be available to attend a 3-week in-house PAID on the job training induction full time Monday - Friday 8.30am - 5.00pm in our Gosford office
- Note this is a full time position - work hours are Monday to Friday 8:30am - 5pm
- As part of the CCS Recruitment process, successful applicants will be required to complete a National Police Criminal History Check before they receive an employment offer._

Call us on 02 8898 0176 if you have any questions.



  • Gosford, Australia NSW Government -Department of Customer Service Full time

    **HR (Human Resources) Case Management Specialist** **Sydney, Gosford or Parramatta - Flexible working conditions available across NSW.** We have an exciting opportunity to welcome an experienced HR Case Management Specialist (HR Business Partner) to our high performing HR Operational Excellence team. You will be joining a sector leading team of supportive...


  • Gosford, Australia Brightside Recruitment Full time

    Available immediately - Based in Gosford - Salary up to $65k plus super. **Organisation**: Brightside Recruitment has partnered with a community disability support service provider in South West Sydney region who provide a range of specialist services including community outreach, recreational and residential services, ensuring their participants receive...


  • Gosford, Australia NSW Government -Department of Customer Service Full time

    The Department of Customer Service (DCS) is looking for an **Advisor, Customer Insights**. **This is a great opportunity to join a newly formed team and play a key role in the development of a best-in-class insights function.** **Benefits** - Fantastic ongoing clerk grade 7/8 Opportunity. - Salary range: $101,947 - $112,849 + super, commensurate with...

  • Cio Service Desk

    2 weeks ago


    Gosford, Australia NSW Government -Department of Customer Service Full time

    **CIO Service Desk - Customer Support Officer, Ongoing / Temporary - Full Time / Part Time** **DCS is a great place to work, and it’s not just us saying that!** Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and...

  • Cio Service Desk

    9 hours ago


    Gosford, Australia NSW Government -Department of Customer Service Full time

    **CIO Service Desk - Customer Support Officer, Ongoing & **Temporary** - Full Time & Part Time opportunities available** **DCS is a great place to work, and it’s not just us saying that!** Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government,...


  • Gosford, Australia Tender Loving Care Disability Services Full time

    The objective of the support coordinator role is to: - provide responsive, individualised services and supports for each person and family consistent with the relevant legislation, their NDIS plan, TLC’s support coordination policy and quality framework, and funding guidelines. - Promote empowerment, choice and control and community inclusion of people...

  • Customer Service

    6 months ago


    Gosford, Australia RecruitAustralia Full time

    **RECRUITAUSTRALIA.COM PTY LTD** **INDUSTRY SPECIALIST - ENGINEERING, CNC & TECHNICAL TRADES** - ** REF NUMBER - 1290**: - ** Central Coast.**: - ** Perm Position.**: - ** Start now.**: - ** Customer service and admin**: - ** Phone sales enquiries and counter**: - ** Small office management** **MUST LIVE IN AUSTRALIA TO APPLY** This is an excellent...

  • Associate Director

    7 months ago


    Gosford, Australia NSW Government -Department of Customer Service Full time

    **Associate Director Strategic Planning and **Development - Ongoing** **Flexible location-role can be based in Sydney / Bathurst / Gosford** **Hybrid working options available and all flexible working arrangements considered including part-time, part-year and job-share** An exciting Ongoing opportunity has arisen for an Associate Director, Strategic...


  • Gosford, Australia Sephora Full time

    . At Sephora, we stand together and we stand for something more. As a Skincare Specialist, you are a key team member who inspires and helps our customers become the best version of themselves. You are encouraged to explore, create emotional connections, and help customers discover our amazing Beauty Selection. Best of all, you’ll love working with our...

  • Product Coordinator

    7 months ago


    Gosford, Australia NSW Government -Department of Customer Service Full time

    **Product Coordinator - Clerk Grade 7/8** **Full-Time Ongoing vacancy** **Flexible - Parramatta is where the team is based** **Do you want to**: - Flex your excellent multi-tasking and co-ordination skills to support a dynamic team - Work in an in inclusive and flexible hybrid environment with excellent career and learning development opportunities -...


  • Gosford, Australia NSW Government -Department of Customer Service Full time

    **Manager - Asset Strategy and Planning, 1x ongoing opportunity** Flexible location - Role can be based in Sydney / Bathurst / Gosford. Salary Clerk Grade 11/12 - base salary starts at $139,787 - $161,663 plus 11% superannuation and leave loading Hybrid working options available and all flexible working arrangements considered including part-time,...


  • Gosford, Australia Deep Cleaning Co Full time

    **Job Title**: Casual Cleaning Specialist **Hours**: Flexible, 2-4 days per week (approximately 10-20 hours) **This is a job that works around YOU not the other way around.** **Overview**: Deep Cleaning Co is seeking a motivated and reliable Casual Cleaning Specialist to join our dynamic team. We are a customer-centric and quality-focused cleaning company...

  • Data Analyst

    7 months ago


    Gosford, Australia NSW Government -Department of Customer Service Full time

    **Data Analyst** - Ongoing role - Flexible location - based in Sydney / Bathurst / Gosford / Tweed Heads - Hybrid working options available and all flexible working arrangements considered including full-time, part-time, and job-share. An exciting ongoing opportunity has arisen for a Data Analyst to join the NSW Telco Authority, a rapidly growing part of...


  • Gosford, Australia Westpac Banking Corporation Full time

    Customer Service Officer - **Join a supportive team in our St Geroge Gosford branch**: - **Permanent full time role - 38 hours per week**: - **Customer service role working with the local community** The Westpac Group has a rich heritage and offers employees a multitude of opportunities. We aim to attract the best people inside and outside of the business...


  • Gosford, Australia NSW Government -Department of Customer Service Full time

    The State Insurance Regulatory Authority is looking for two Executive Support Officers to join our team! **Benefits** - Fantastic ongoing clerk grade 5/6 opportunity. - Salary range: $87,493- $96,540+ super, commensurate with experience. - Genuinely flexible working arrangements. - Wellbeing programs and resources available. - Excellent career development...


  • Gosford, Australia St.George Full time

    **Join a supportive team in our St Geroge Gosford branch**: - **Permanent full time role - 38 hours per week**: - **Customer service role working with the local community The Westpac Group has a rich heritage and offers employees a multitude of opportunities. We aim to attract the best people inside and outside of the business - building an organisation...


  • Gosford, Australia NSW Government -Department of Customer Service Full time

    **Market Insights Lead, Ongoing Opportunity** **Flexible location - role can be based in Sydney / Bathurst / Gosford / Tweed Heads** **Hybrid working options available and all flexible working arrangements considered including part-time, part-year and job-share** An exciting ongoing opportunity has arisen for a Market Insights Lead to join the NSW Telco...


  • Gosford, Australia NSW Government -Department of Customer Service Full time

    **Business Operations Coordinator** - 1x ongoing opportunity available as a Business Operations Coordinator within DCS Workplace Services - DCS Clerk Grade starting from $101,947 - $ 112,849 p.a + super, commensurate with experience - Genuinely flexible working arrangements - Excellent career development and learning development opportunities **About this...


  • Gosford, Australia Northbridge Recruitment Full time

    **_his a great opportunity to gain invaluable government experience!_** Customer service officers needed for an ASAP start for an initial 6-month contract, view to extend. $32.69ph + super. Rural options available **This is an ONSITE role full time, we have MULTIPLE locations on offer and roles so please express which location is your...


  • Gosford, Australia NSW Government -Department of Customer Service Full time

    The State Insurance Regulatory Authority (SIRA) is looking for an Assistant Advisor Supervision to join our team! **Benefits** - Fantastic ongoing clerk grade 5/6 Opportunity. - Salary range: $93,295 - $102,941+ super, commensurate with experience. - Genuinely flexible working arrangements. - State of the art offices. - Wellbeing programs and resources...