Client Service Associate

1 month ago


Parramatta, Australia Experis Full time

**Customer Service Associate (Guarantee/ Global Trade Team)**

Client - Global Bank
Location - Parramatta CBD
Long Term Contract due to start Jan 2024
Rate - $37.50/hour + Super

Join a Global Bank who strives to consistently provide the best customer experience through an engaged workforce committed to innovation, collaboration and enduring relationships with flexible work environment.

**Our client is seeking x2 Client Service Associates for their team based in Parramatta. This is a long-term contract and required Mon
- Friday in office (NO WFH)**

**The Role**

**About You**
- Experience working within back office/support banking teams/Financial set-up / finance team
- Knowledge or experience with managing **global transactions, guarantee will be a bonus**:

- Proficient in using MS-Office (including Word, Excel, Outlook)
- Excellent spoken and written communication skills
- Experience of building and managing complex relationships with significant customers
- Keen attention to detail
- Strong focus on customer-centricity
- Excellent time management skills, with the ability and drive to meet deadlines.
- Full working rights with no restrictions
- Available to start Early Jan 2024

**Desirable skills/experience**
- Experience in a variety of roles centered on delivery of high-quality customer service
- Experience working in relevant market/context, i.e. Financial/ Banking
- Experience in accounting / book keeping / administration
- Knowledge of guarantees operationally, including industry standards, applicable international rules (such as URDG) and the local market, legal and regulatory requirements.

**_ Jyoti Dua_**
**_Divisional Manager_**
**_Let's Connect_**
- Aboriginal and Torres Strait Islander people are encouraged to apply._

State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, licensee/s Experis Pty Ltd, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856



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