Administration Assistant

2 months ago

Sydney, Australia Ramsay Health Care Full time

**Administration Assistant (Medical Reception Clerk)**

We are seeking an experienced administrative professional to take on a **Medical receptionist Clerk **role in our administrative team.
- Part-time and Casual opportunity available_

**About the Role**

In this role, you will be responsible for providing support and assistance to patients and their families. You will also assist the reception, administration, and clinical teams by supporting any necessary clerical requirements for patients’ pre-admission processing.

Key responsibilities of this job include:

- Managing incoming and outgoing calls to the Medical Reception
- Provide timely and accurate information to queries by patients, visitors and other staff and departments
- Work alongside medical staff, colleagues, patients and visitors to ensure a smooth experience for patients
- Compilation and management of patient admission papers and clinical notes
- Follow up reports for the Doctors and ensure all patient files complete.
- Billing of the patients attending Doctor’s rooms

**About You**

To succeed in this role, you will be an enthusiastic individual with a passion for customer service and enjoys being part of a busy ward. The ability to converse and be empathetic while managing a busy flow of admissions is a key skill needed for this role. You will have strong communication and interpersonal skills and should be comfortable working in a team of doctors, nurses, pathologists, administrators and non-clinical staff.

You will also bring:

- Computer literacy including Microsoft Office suite of programs
- Experience either in a medical administration setting or a patient-facing role.
- Experience with Patient Management Systems will be highly regarded.

**The Hospital**

Mt Wilga Private Hospital is a 119 bed specialist rehabilitation facility, with a busy day therapy unit and outpatient’s department situated in Hornsby, a peaceful area of Sydney’s Upper North Shore. Part of the Ramsay Health Care Group, Mt Wilga boasts an excellent clinical reputation as a leader in private rehabilitation, with large modern treatment areas, two hydrotherapy pools, and fully equipped gymnasiums. Mt Wilga offers comprehensive rehabilitation programs for patients presenting with a wide variety of conditions including Orthopaedic, Musculoskeletal, Neurological, Back and pain management, Cardiac, Amputee, Reconditioning, and Lymphoedema.

The hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with 72 Australian sites employing over 30,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of _‘People Caring for People’_ since 1972. Benefits of working with us include;
- Professional Development - Grow your career across our national network
- Extensive Employee assistance program
- Industry discounts across private health insurance, retail services, financial services and more.

**Requirements**:
Everyone who joins Ramsay:

- Must be **vaccinated against Covid-19, **including a third dose if required under State health orders
- _Must provide a _**National Police** check conducted within the previous 12 months
- According to the role, Ramsay may require a **Working-With-Children** check and **proof of immunisation** against infectious diseases

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