Customer Service Representative

7 months ago


Sydney, Australia Hudson Australia Full time

**We are looking for Customer Service Superstars to work in a dynamic and challenging role with opportunities for growth and development within a high-performing organization in the cyber security space. This role offers extensive training and working to make a difference everyday
- Full time and part time roles available - Monday - Friday
- Additional out-of-hours shifts may be offered during surge demand - optional.
- On-premises roles with a focus on security and team collaboration.
- Applicants in Intelligence Analysis and Technical Analysis streams must be eligible for a national security clearance (i.e., Australian citizen with a checkable background)
- Camperdown,Sydney location

**About the role:
- Handle both inbound and outbound customer service inquiries
- Investigating potential cyber security concerns and assisting customer that were affected
- Provide essential support to victims of cybercrimes and identity theft

**About you**:
You will also have:

- Excellent verbal and written communication skills.
- Good amount of resilience and ability to confidently assist individuals in crisis situations
- Strong problem-solving abilities and the capacity to handle competing priorities.
- High ethical standards and a commitment to working with integrity.
- Willingness to listen to and act on feedback professionally

**If you are interested, please do not hesitate to apply
flexhive by Hudson employs 100+ staff, pays over 1400 temps, places hundreds of people in permanent positions, and grows every week



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