Technology Adoption Coordinator

1 month ago

Melbourne, Australia Crown Melbourne Full time

**Job Number**: AUS00522)
- Technology Adoption Coordinator
CROWN RESORTS Full Time
**Melbourne or Sydney or Perth**

At Crown, our overall success is achieved through a combined team effort, therefore we strive to provide opportunities for our employees to learn, grow and thrive in a positive and supportive work environment which embraces diversity and inclusiveness. It is expected that employees always demonstrate company core values and consistently create an environment where behaviours demonstrate each value with respective colleagues and customers.

The** Technology Adoption Coordinator** is responsible in operating and managing Crown’s asset management strategy through the maintenance of the IT Asset Management policies and procedures with a continuous improvement mindset, and standardised approach across the Crown Resorts Group.

This role requires strong customer service and relationship building skills to engage with all levels of employees across the business, across the Crown Resorts Group. You must possess strong analytical and technological skills to manage multiple operating systems, digital platforms, technologies, and collaborate with the Asset Coordinator to continuously improve Crown IT’s asset management framework across the Crown Resorts Group.

Crown Resorts can offer hybrid, flexible working arrangements and the chance to work with a highly skilled proactive team. This is a permanent opportunity that can be based in Melbourne or Perth or Sydney.

***Some responsibilities **of the role will include, but are not limited to**:

- Report on business performance to Senior Management on a regular basis
- Responsible for executing ongoing strategies to ensure Crown’s assets and technologies are reliable and maintained to meet operational expectations
- Ongoing contractor and vendor management to ensure value for money and return on investment is delivered to the business
- Oversee the controlled processing of support requests for nominated systems ensuring they are completed in accordance with compliance requirements
- Conduct presentations and meetings with stakeholders and internal clients
- Creation of all required documentation including templates, standard operating procedures, and communication across the Crown Resorts Group
- Develop and implement effective management plans, tools, measures, and systems in accordance with the Group IT Technical frameworks

**What you need to be successful**:

- At least 2-5 years technical experience in an Information Technology environment
- Develop and implement effective management plans, tools, measures, and systems in accordance with the Group IT Technical frameworks
- Strong knowledge of databases and operating systems
- Experience with Enterprise Mobility technology and controls
- Ability to work in a fast-paced environment and manage competing demands
- Extensive experience with effective stakeholder relationships and reporting
- Excellent communication skills

**Please note Crown operates an in-house recruitment model, we therefore kindly ask that external recruitment agencies do not get in touch regarding this vacancy.**

**#LI-CM**

**#LI-Hybrid**

**Job** Information Technology

**Primary Location** Melbourne

**Position Status** Full Time

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