Campus Operations Coordinator
5 months ago
You will monitor service delivery by suppliers and/or licensed organisations to ensure compliance with contracts for campus support services. Including scheduled, periodic reporting on contract performance; delivery of KPI targets and the provision of cost-effective processes and strategies to improve delivery of services.
Key competencies (role specific criteria)
You will be assessed on your ability to demonstrate the following:
- Demonstrated working knowledge and an understanding of relevant legislation, standards, policies, acts and regulations and how they are applied within government.
- Demonstrated experience in an operational environment, including a high-level understanding of security, grounds maintenance, waste management, cleaning services and emergency operations.
- High level communication, interpersonal and negotiation skills with a demonstrated ability to liaise with stakeholders at all levels and to handle sensitive issues sympathetically and effectively.
- Understanding of contract management in relation to facilities, including security, grounds, waste etc. amongst others.
- High level organisational skills with a demonstrated ability to manage competing demands and deadlines in a multidisciplinary environment.
- Capacity to provide a high level of client service, including the ability to manage customer feedback in a professional manner.
Qualifications, registrations and other requirements
- While not mandatory a security and/or Chief Warden related qualification would be well regarded.
- It is a condition of employment for this role for the employee to be, and remain, vaccinated against COVID-19 (Health Employment Directive No. 12/21 and Queensland Health Human Resources Policy B70
- It will be a condition of employment for this role for the employee to be, and remain, vaccinated against one or more of the following vaccine preventable diseases during their employment (Health Employment Directive No. 01/16): Hepatitis B.
- Please detail any visa conditions you may have if you are not a permanent resident of Australia.
- We understand that some people may require adjustments to the workplace or the way the work is performed. All applicants are encouraged to advise the panel of any support or reasonable adjustments (i.e., building access, wheelchair access, interpreting services etc.) that may be required.This work is licensed under a Creative Commons Attribution 3.0 Australia License.
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