Client Partnership Executive

2 weeks ago


Darlinghurst, Australia Cartology Full time

**About Us
Cartology is one of Australia’s leading retail media businesses, powered by the Woolworths Group. We provide targeted omnichannel marketing solutions and comprehensive closed loop reporting to help FMCG brands grow. With Cartology, brands can drive real customer impact in the moments that matter most, because we get customers.

Cartology is truly pioneering the future of Retail Media, creating, shaping and leading this new industry that connects brands to customers in new and exciting ways.

Be nothing but yourself in a culture that is inclusive and innovative. Work as part of an ambitious, smart and passionate team and belong to something meaningful as part of the Woolworths Group.

Your career with Cartology will give you a great sense of achievement through work that is both challenging and rewarding.

**Client Partnerships Executive - Big W
- Join Cartology at exciting times of major growth
- Leverage your passion for leisure through liaising with global brands in the video games, books and tech space. Think PlayStation, Nintendo, Apple, Google...
- Permanent position

**About the role**

In the Client Partnerships Executive position, you will support the team in managing client relationships and work with the wider business to deliver campaigns from brief through to results. You will work with the sales, operations and insight teams in order to deliver valuable outcomes for our clients.

Key accountabilities:

- Supporting the team in briefing campaigns across bookings team and production
- Day to day management of the relationship between vertical and operations teams
- Providing Partnership Managers with compliance reporting and escalate any issues or concerns
- Managing client post campaign reporting
- Working with finance and commercial team to respond to client billings queries
- Managing incoming client enquiries
- Be the internal and external sales point of contact for campaign delivery
- Supporting the team with Salesforce data input, financial reporting, media schedule creation and assist in pipeline management
- Providing administrative support to the client partnerships team to enable them to achieve their targets
- Maintaining inventory of sales support materials, wiki, ensuring all resources are current and accurate, and coordinate the creation of new materials with marketing
- Supporting Client Partnership Managers with deck creation and client meeting preparation

In this position, you will report into the Group Client Partnerships Manager.

**About you**

To succeed in this role, you'll need to demonstrate:

- 2 to 3 years of work experience in a sales support or customer support/service role preferably within the media or tech industry
- Ability to multitask and prioritise various projects simultaneously with a focus on delivering results, quality, continuous improvement and attention to detail
- Strong analytical skills and an understanding of how online performance metrics link to commercial business metrics
- Proactivity, with abilities to work independently and as part of a team, and to anticipate both client & sales team needs
- Reliability, with an ability to complete work to a high standard, whilst getting energised by the entrepreneurial nature of the role

**Grow with the Group
As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.

As our Group continues to evolve, innovate and support our communities, we encourage our team members to do the same with their own careers, by providing ongoing opportunities to grow and make a real difference.

We value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other.

**We’d love to hear from You
Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes.



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