Service Coordinator

4 weeks ago


Regents Park, Australia Concept Recruitment Specialists Full time

**Fulltime permanent opportunity**:

- **$70k + super**:

- **Hybrid Role**:

- **Career Progression**:

- **Global and reputable manufacturer**

The company is a global leader in the Integrated Energy Technology Solutions industry and has over 100 years reputable experience. Due to the wide growth in the business the company is seeking a fulltime permanent
**Service Coordinator/Controller **to join the team.

The role offers flexible working arrangements - including 1 day in office and the remaining work from home once trained.

**Responsibilities include but are not limited to**:

- Schedule technicians to various sites in your dedicated territory
- Sense urgency to technicians regarding urgent jobs
- Liaising with customers and technicians
- First point of contact for any inquiries/issues
- Manage escalations and collaborate with various stakeholders
- Ensure jobs are closed quickly and efficiently
- Assist in building company brand and quality customer experience
- Maintain customer records and data base
- Coordinating invoices and performing other administration duties

**To be considered for this position, you must have**:

- Previous experience as a service coordinator/controller
- Previous experience in a manufacturing background
- Outstanding communication skills - written and verbal
- Ability to work in a fast-paced environment
- Great customer service skills

**HOW TO APPLY


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