Service Coordinator
4 weeks ago
**Fulltime permanent opportunity**:
- **$70k + super**:
- **Hybrid Role**:
- **Career Progression**:
- **Global and reputable manufacturer**
The company is a global leader in the Integrated Energy Technology Solutions industry and has over 100 years reputable experience. Due to the wide growth in the business the company is seeking a fulltime permanent
**Service Coordinator/Controller **to join the team.
The role offers flexible working arrangements - including 1 day in office and the remaining work from home once trained.
**Responsibilities include but are not limited to**:
- Schedule technicians to various sites in your dedicated territory
- Sense urgency to technicians regarding urgent jobs
- Liaising with customers and technicians
- First point of contact for any inquiries/issues
- Manage escalations and collaborate with various stakeholders
- Ensure jobs are closed quickly and efficiently
- Assist in building company brand and quality customer experience
- Maintain customer records and data base
- Coordinating invoices and performing other administration duties
**To be considered for this position, you must have**:
- Previous experience as a service coordinator/controller
- Previous experience in a manufacturing background
- Outstanding communication skills - written and verbal
- Ability to work in a fast-paced environment
- Great customer service skills
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