Qld State Assessing Manager

3 months ago

Brisbane, Australia Youi Pty Ltd Full time

**QLD State Assessing Manager (Vehicle & Leisure)**

**About the role**

Are you ready to lead and shape the future of motor assessing in Queensland? We’re looking for someone who can take charge of our QLD State Motor Assessing Business, guiding a team of technical experts and customer service pros to new heights.

Your priority is to deliver first-class performance across our motor assessing team and ensure our network of smash repairers operates at peak efficiency. You’ll be the driving force behind refining Youi’s Repair Method and Assessing Quality Assurance Framework, guaranteeing exceptional repair quality and customer satisfaction in Queensland. Together, we’ll set new industry standards, delivering unmatched value and service.

At Youi, we're a challenger brand that's unafraid to do things differently. As we continue to experience rapid growth, you'll have the opportunity to grow alongside us in a work culture that's truly something special—just ask anyone on our team. You'll collaborate with strong leaders and seasoned professionals who bring a wealth of experience and expertise, creating an environment where you can thrive and make a real impact.

Ready to make your mark in Queensland? Join us and lead the way

**Ways of working**:
This role is based in Brisbane, with occasional travel to our Sunshine Coast HQ to support your teams on-site. Our hybrid model requires office presence with the flexibility to work remotely.

**Key priorities**:

- Cultivate partnerships with network repairers to ensure high standards are met and KPIs are exceeded.
- Regularly assess and enhance the performance of both network repairers and Assessors, focusing on cost, quality, and customer service.
- Ensure all interactions reflect our commitment to outstanding service and communication excellence.
- Oversee adherence to our Quality Repair Framework, ensuring all repairs are safe and meet stringent standards.
- Ensure assessment turnaround times meet targets by optimizing processes and coordination.
- Drive team growth through consistent performance management and tailored development plans.
- Regularly engage in coaching sessions to actively support employee growth and achieve performance excellence.
- Foster a positive work environment that prioritises employee wellbeing, safety, and inclusivity.
- Lead the setup and assessment phases of Youi’s Catastrophe response, including periodic reviews and audits of work performed by Assessors and Service Providers.

**Key attributes for success**:

- Experience in motor vehicle assessing leadership (3+ years is a general indicator).
- Proven track record of evaluating vehicle damage, determining repair costs, and making informed decisions based on industry knowledge and expertise.
- Deep understanding of the industry, including regulatory and operational challenges.
- Resilience and ability to thrive under pressure.
- Quick thinking and adaptability.
- Strong analytical skills with the ability to set strategic direction.
- Proficiency in Microsoft Applications, particularly Excel.
- Capability to compile reports upon request.

**What Youi Can Offer You**:

- A fully maintained company car, fuel card, and essential business tools.
- A generous incentive structure with bi-annual payouts.
- Discounted insurance products for added protection.
- A high-performance culture with autonomy and a supportive team environment.
- Continuous training, development, and career growth opportunities.
- Award-winning health and well-being programs.
- A hybrid work environment with social events.
- 21 days of annual leave, plus an extra day for your birthday.

**How to apply**

Our Internal Talent Acquisition team exclusively manages all hiring processes, and we do not accept unsolicited resumes directed to hiring managers.

**About Youi**

At Youi, we believe in challenging to the status quo. We're not your typical insurance company - and that extends to how we sell insurance and hire our team. With over 1,800 employees, we have ambitious goals to keep growing and continue delivering awesome insurance solutions across new products and distribution channels.

We pride ourselves on our diversity and individuality, both among our employees and the customers we serve. We believe that it is the unique combination of skills, perspectives, and experiences of our people that truly sets us apart.

Our company values - being dynamic, human-focused, awesome service, honest, and passionate - guide everything we do. We recognise and value the contributions of each team member to our culture and success.

At Youi, we're unafraid to be different, and we're looking for people who share our values and want to be part of a team that is making a difference in the insurance industry.

  • QLD State Assessing Director

    3 weeks ago

    Brisbane, Queensland, Australia Youi Full time

    About the RoleWe're seeking a seasoned leader to drive the success of our QLD State Motor Assessing Business. As QLD State Assessing Manager, you'll lead a team of technical experts and customer service professionals to deliver exceptional results.Key ResponsibilitiesCultivate strong partnerships with network repairers to ensure high standards are met and...

  • QLD State Assessing Director

    4 weeks ago

    Brisbane, Queensland, Australia Youi Full time

    About the RoleWe're seeking a seasoned leader to spearhead our QLD State Motor Assessing Business, driving excellence in motor assessing and customer service. As QLD State Assessing Manager, you'll lead a team of technical experts and customer service professionals to deliver first-class performance and ensure our network of smash repairers operates at peak...

  • QLD State Assessing Director

    4 weeks ago

    Brisbane, Queensland, Australia Youi Full time

    About the RoleWe're seeking a seasoned leader to spearhead our QLD State Motor Assessing Business, driving excellence in motor assessing and customer service. As QLD State Assessing Manager, you'll lead a team of technical experts and customer service professionals to deliver first-class performance and ensure our network of smash repairers operates at peak...

  • QLD State Assessing Director

    3 weeks ago

    Brisbane, Queensland, Australia Youi Full time

    About the RoleWe're seeking a highly skilled and experienced QLD State Assessing Manager to lead our motor assessing team in Queensland. As a key member of our leadership team, you'll be responsible for driving business growth, improving operational efficiency, and ensuring exceptional customer service.Key ResponsibilitiesCultivate strong relationships with...

  • QLD State Assessing Director

    4 weeks ago

    Brisbane, Queensland, Australia Youi Full time

    About the RoleWe are seeking a highly skilled and experienced QLD State Assessing Manager to lead our motor assessing team and drive business growth in Queensland.As a key member of our leadership team, you will be responsible for delivering exceptional performance across our motor assessing team, ensuring our network of smash repairers operates at peak...

  • QLD State Assessing Manager

    4 weeks ago

    Brisbane, Australia Youi Full time

    QLD State Assessing Manager (Vehicle & Leisure) About the role  Are you ready to lead and shape the future of motor assessing in Queensland? We’re looking for someone who can take charge of our QLD State Motor Assessing Business, leading a team of technical experts and customer service pros to new heights.  Your priority is to deliver first-class...

  • State Operations Manager

    5 months ago

    Brisbane, Australia S&You Full time

    START ASAP - Great $'s - Use your strong business acumen exp including managing P&L & Branch reporting - Dynamic organsiation seeking an energetic hands-on Operations Mgr Privately owned reputable National environmental company specialising in Wastewater services that have embraced their continued growth which has now led to them becoming one of the largest...

  • State Manager

    7 months ago

    Brisbane, Australia Human Solutions Group Full time

    You will play a pivotal role in shaping the success of renowned restaurants - Lead a dynamic team of hospitality professionals across multiple venues - While enjoying competitive remuneration and a range of exciting benefits. Join one of the largest hospitality groups as the State Manager QLD overseeing the vibrant dining scene across Brisbane, Gold Coast,...

  • Manager (Assessment)

    5 months ago

    Brisbane, Australia Environment and Science Full time

    **Your contribution as Manager (Assessment)**: - As Manager (Assessment) you are one of two program leaders for the delivery of environmental assessment and administrative decision making under the Environmental Protection Act 1994 and Chapter 3 of the Water Act 2000 for energy and extractive industries across the State. - You will lead operational...

  • Qld State Manager

    5 months ago

    Brisbane, Australia Circles.Life Full time

    **About Us** Founded in 2014, Circles is a global technology company reimagining the telco industry with its SaaS platform - Circles X, helping telco operators launch and operate successful digital brands through its offerings. Having pioneered a successful blueprint for disrupting the telco space in Singapore, Circles has since launched its own digital...

  • State Manager, QLD

    4 weeks ago

    Brisbane, Queensland, Australia Canteen Full time

    About the RoleCanteen is seeking a highly skilled and experienced State Manager to lead our Queensland team. As a key member of our services leadership team, you will be responsible for providing day-to-day clinical and operational oversight to the state team, prioritizing support and development of the team.Key ResponsibilitiesProvide clinical and...

  • State Manager Qld

    5 months ago

    Brisbane, Australia Jivaro Full time

    **Our client is an Australian fashion retailer and they are looking for State Manager to oversee both QLD and WA regions.** **About The Role** - Deliver and measure the Retail and Consumer strategy - Accountable for general BAU being achieved at a high standard across all stores - promotional/seasonal/sale executive, VM, payroll, recruitment, inductions,...

  • Qld State Sales Manager

    4 months ago

    Brisbane, Australia DuluxGroup Full time

    Work with our market-leading and trusted brand & products - Operate across our QLD State Retail and Trade teams - Competitive salary package including company vehicle and commercial sales bonus **About the role** Due to an internal promotion, we’re seeking a QLD State Sales Manager to help deliver long-term profitable growth for the Cabot’s business....

  • State Sales Manager

    5 months ago

    Brisbane, Australia PFD Food Services Full time

    Based in Brisbane - Key leadership role managing the state sales team and customer relationships - Great salary package and staff benefits available **The Role** Reporting and working closely with the General Manager, this key role is responsible for driving the overall state sales initiatives, implementing defined strategy including leadership and...

  • Qld & Nt Investigations State Manager

    5 months ago

    Brisbane, Australia Procare Group Full time

    Join a leading national provider of insurance risk & solutions services! - Thorough induction & ongoing support from a stable & committed management team! - Unique leadership opportunity available! We are seeking an experienced and ambitious investigation professional to join our National Management team as the new **QLD & NT State** **Manager **of...

  • State Manager Sales

    4 months ago

    Brisbane, Australia Sonova Full time

    Who we are In a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations, we - through our core business brands Phonak, Unitron, Hansaton, Advanced...

  • State Infrastructure

    1 month ago

    Brisbane, Australia Visy Full time

    State Infrastructure & Services Manager- QLD Job no: 510545 Work type: Full Time Location: Brisbane Visy is powering the circular economy, closing the loop between packaging, remanufacturing and recycling. Over 75 years, we've grown to 7,000 employees and 150 global operations –predominately in Australia and New Zealand. We believe...

  • QLD State Censor

    3 days ago

    Brisbane, Queensland, Australia RACGP Full time

    About the Role:As an Academic Governance Specialist with the RACGP, you will play a key role in ensuring the integrity and standards of the RACGP Fellowship programs. Your responsibilities will include reviewing applications, providing recommendations for Fellowship, and contributing to policy development and implementation. You will also be required to...

  • State Operations Manager

    5 months ago

    Brisbane, Australia Frontline Recruitment Full time

    A hands-on and diverse role! **About the Company** This business provides in-centre rides, skill tests and play equipment to all your major shopping centres. Passionate about innovation, they are constantly coming up with new ways to keep children challenged, entertained and most of all smiling. The QLD team are looking for a State Operations Manager to...

  • State Manager Qld- Pacific Concepts

    5 months ago

    Brisbane, Australia Pacific Concepts Full time

    Lead a dynamic team of hospitality professionals across multiple venues - Manage iconic restaurant brands and drive operational excellence - Shape the future of hospitality in Queensland with an industry leader **The Role** As the State Manager you will be responsible for shaping and guiding the success of thirteen distinguished restaurants, which include...