Client Success Manager

5 months ago

Sydney, Australia Audience 360 Full time

Company Description
- “Are you ready to be a big part of something big?”_

Audience360 is Australia’s leading provider in exclusive branded audiences derived from Australia’s most trusted brands. Our audiences are 100% transparent, displaying true intent behaviors with the ability to scale across all channels.

Forming exclusive data partnerships with major Australian publishers including Carsales and Webjet Audience360 is able to offer advertisers unique and targeted opportunities to reach the most relevant consumers

The purpose of this role is to assist in the implementation and delivery of digital audience targeted programmatic media campaigns as well as deliver administration support to sales managers.

**What’s on offer**:

- A place where you can move your career forward, where you’ll be continuously backed to make new ideas happen, and the chance to do work that makes real, significant impact in the world.
- The support of a highly engaged, high-performing team including a leadership team that’s you’ll actually have face time with.
- 18 weeks paid parental leave for primary caregivers, four weeks paid secondary caregivers leave, six weeks paid gender transition leave

**Job Description**:
**What You'll Do**:
This is your opportunity to join us as the Customer Success Manager within one of our media subsidiaries businesses you will work on a multitude of projects
- The salary rage for this role is between $80,000 - $90,000 inclusive of superannuation._
- Manage and expand a portfolio of accounts generating $10m a year
- Relay customer feedback to the product team, ensuring we're developing the best technology to suit our customers' needs
- Craft persuasive sales propositions using internal and external data
- Bring our brand new multivariate testing tool to market
- Keep our clients abreast of emerging trends in programmatic advertising
- Supervise and train other team members in programmatic and customer relationship skills

**Qualifications**:
**What are we looking for?**
- Strong experience in the digital publisher ecosystem and a broad understanding of the online advertising environment.
- A perfect blend of commercial acumen and customer relationship obsession.
- Known for being target-driven and consistently achieving sales goals.
- Comfortable communicating with diverse roles and levels within an organization.
- Things move quickly here at Publift so you’re comfortable in an environment that changes.
- You can point to examples where you’ve found creative solutions to solve customer problems or grow their accounts.
- Have demonstrated behaviours contributing towards our values: Service, Passion, Teamwork, Honesty, Evolution, and Innovation.

Additional Information
**A few other things we want to let you know about...**
- We know how important keeping that balance between work/life is and have a range of flexible working options on offer, including part time. We are open to this conversation during our recruitment process if you want to know more just ask
- We are a proud Circle Back Initiative Employer which means we are committed to responding to every job applicant.

LI-DNI
S-DNI

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