Customer Service Coordinator

2 weeks ago


Melbourne, Australia Concept Recruitment Specialists Full time

Permanent role
- $60k - $70k pa + super
- Based in Melbourne's South East

**Customer Service Coordinator -**
**South Eastern Melbourne**
- Permanent role
- $60k - $70k pa + super
- Based in Melbourne’s South East

**About the client**:
Our client are a brand manager and distributor for global sports brands. They distribute products in Australia and New Zealand, providing the industry with golf and sports product solutions in hardware, accessories and sporting apparel. They are currently seeking a Customer Service Coordinator to join our client’s team based in Melbourne’s South East.

**Key Role Responsibilities**:

- First point of contact for customers
- Ensure customer orders are processed correctly, including monitoring shipment notifications and entering product information correctly
- Assist team members with sales representative needs
- Entering and updating orders in the system
- Adhoc customer service and order admin duties as needed
- Permanent role
- $60k - $70k pa + super
- South Eastern Melbourne

**Key Role Requirements**:

- Previous customer service experience is necessary
- Understanding of or previous experience in golf industry is necessary
- Proficient in using Microsoft Office or similar software
- Excellent data entry skills is beneficial
- Ability to work with mínimal supervision if required
- Ability to problem solve to meet customer needs
- High ability to learn new systems



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