Collections Agent

4 weeks ago


Melbourne, Australia Probe CX Full time

At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.

In this role, you will be supporting business accounts on behalf of our Telco client. This is a Business to Business (B2B) role where you manage a portfolio of accounts to support, handle claims, resolve disputes and negotiate the best possible outcome, whilst providing world-class customer service.

If you’re interested, here is what you need to know.- Working on behalf of our Australian Telecommunications client- This role is Casual, commencing in February 2023.- Hours are up to 38hours a week between 8:30am - 5pm Monday to Friday- Hybrid location: mix of work from home and in office on Exhibition Street, Melbourne CBD near public transport, parking and shops.

We’re looking for passionate people to join the Probe family.

About you.

Are you a confident communicator who is looking to develop your career in the finance space? Do you have a keen eye for detail and a knack for systems?

Have a background in either Customer Service or Collections/accounts receivable experience
_ (preferred)?_

Our promise to you.

There is no rule that says that work can’t be fun. We promise that every day will be different and that fun will be had. We promise you an opportunity to grab a job and stay for a career. We promise you rewards for a job well done and an inclusive culture. We’re committed to continuously improving and maintaining our diverse and inclusive workforce. We believe in having a PURPOSE. Investing in our PEOPLE, and being PASSIONATE about what we do


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