Guest Service Agent

6 months ago


Melbourne, Australia Pan Pacific Hotels Group Full time

**Australia***

**PARKROYAL Monash Melbourne***

**Rooms***

**Job Grade**:

Part-Time

Pan Pacific Hotels Group has over 50 Hotels, Resorts and Serviced Suites worldwide. Our guests and our team are at the heart of everything we do. Our people are our biggest asset & we are proud of our distinct positive culture across our three internationally renowned brands, PARKROYAL hotels & Resorts, PARKROYAL Collection and Pan Pacific Hotels & Resorts.

PARKROYAL Hotels & Resorts celebrates people. It is simply our joy to connect with you as you are. Through our heartfelt and approachable ways, we bring you the best memories and moments every step of the way.

The Role

PARKROYAL Monash Melbourne are currently looking for an energetic, and committed Guest Service Agent to join our team on a part-time basis.The successful applicant will have a positive attitude, be a fantastic communicator, and be a natural team player.

Talent Profile
- Be responsible for providing our guests with high quality service throughout their stay.
- Be the first and last impression of the hotel for our guests and provide Check-In, Check-Out and information services throughout their stay. Be able to work on a rotating roster including night shift and weekends
-
- Experience in a similar role in a fast paced environment
- Excellent verbal communication skills
- Knowledge of Opera
- A genuine passion for hospitality and providing excellent customer service

At Pan Pacific Hotels Group, we provide dependable places to live, work and play by integrating warm people, thoughtful processes, intuitive design and integrity in everything we do.
- As well as being a welcoming and exciting place to work, PARKROYAL Monash Melbourne offers:_
- Laundered Uniforms
- Hotel discounts through our global alliance programme Discovery
- On-site parking
- 50% off food and beverages at the hotel’s restaurant & bar
- Discounted accommodation across worldwide PPHG properties
- Complimentary meal per shift

How to Apply

This is a great opportunity to grow your career amongst a supportive team in Melbourne’s fastest growing business precinct in the South-East

Join us in creating memorable experiences for our guests through PARKROYAL’s signature warmth and approachable service in this landmark destination


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