Field Agent/process Server South Eastern Melbourne

2 weeks ago

Melbourne, Australia JamesValé Recruitment Full time

Join a close-knit team of young professionals, where full training will be provided
- Opportunity to learn from a dynamic team with a supportive and customer-focused culture
- Offering $80,000 - $120,000 per annum in a sub-contract role

**The Company**

The company has been operational for over 30 years and specializes in providing legal/recovery/field services to lawyers, banks, financiers, and insurance companies. They have a dedicated team of Administrators and Field Agents in the Melbourne metropolitan area, with their head office being based near the Melbourne CBD area (Queens Road, Melbourne 3004). The high-paced nature of their industry means that they work as a close-knit team in order to manage workloads, deliver exceptional service and exceed their customers’ expectations. Given the ongoing demand for their service, they are now seeking to add a reliable and confident Field Agent to service Melbourne’s South Eastern Suburbs.

**The Position**

In the position of Field Agent, you will have the following responsibilities/requirements:

- You will be required to process serving and field calls by attending at a given address for a Debtor/Defendant for the purpose of serving legal documents or completing a Field Call.
- Due to the nature of the job, field agents are expected to work up to four (4) nights per week and either a Saturday or Sunday morning.
- Travel is an essential part of the job, and one may frequently have to journey to different locations. A current drivers license and a reliable car are mandatory for this role.
- You will be required to enter details of attendances in a specified format, through the company’s online database.
- Experience in Legal support service, Finance, Insurance, Credit Control, and/or Debt Collection industries (beneficial, not necessary)
- Effective time management skills, coordinating multiple ongoing tasks, and adhering to deadlines.
- Exceptional attention to detail.
- The ability to work under pressure.
- Flexibility and accountability.
- High-level negotiation and problem-solving skills.
- Professional presentation.
- The ability to provide detailed reports of field operations in a timely manner.

**The Benefits**

Field Agent, Service Agent, Debt Collection, Process Serving, Serving legal documents, Litigation field calls, Mortgage field calls

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