Learning & Change Consultant

6 months ago

Melbourne, Australia McMillan Shakespeare Group Full time

Learning & Change Consultant

We are looking for an experienced Learning & Change Consultant who will play a key role within our Direct to Market (D2M) Program team, as well as supporting the Oly (Direct to Consumer) Sales and Operations teams in uplifting the training approach for new starters. The role will be responsible for all onboarding activities for new starters in Oly Sales and Operations, and will work in collaboration with the Learning & Development team where required. This role is hybrid with 2 days a week in the Melbourne office (Thursday and Friday).

The Learning & Change Consultant role requires both an ability to design fit-for-purpose learning programs as well as hands-on activities such as building learning modules, planning and facilitating learning programs. It will deliver learning for process & system changes as part of the D2M program, as well as creating and running a robust onboarding program to ensure new starters in Oly are job-ready.

**Key Responsibilities**:

- Conducting training needs analysis
- Designing role-based learning programs
- Development of training materials, including eLearns when required
- Planning and coordinating learning programs
- Executing learning programs
- Collaborating with key stakeholders across the Oly business, D2M Program and Learning and Development
- Management of onboarding activities for new starters across Oly Sales and Ops, including liaising with IT, HR and other support functions
- Continuous improvement to ensure learning program for new starters creates readiness across systems, processes and behaviours

**Capabilities & Behaviours**
- Ability to prioritise and deliver according to schedule
- Collaborative approach with a range of stakeholders
- Pro-active and a growth mindset
- Ability to view processes and technologies through a customer and staff experience lens

**Knowledge & Experience**
- Knowledge of Sales and Operations ways of working
- Experience with Rise and Articulate
- Excellent written and verbal communication skills
- Extensive stakeholder management experience
- Organised, proactive and an ability to problem solve

**What we can offer you**:

- Our strong people-first culture
- Flexible/hybrid working to enhance your work/life balance
- Novated lease benefits and discounts
- 12 weeks Paid Parental leave and access to our Parents Portal
- Exempt Employee Share Plan
- Paid Income Protection Insurance under MMSG default Super plan
- Access to a broad range of learning and development programs
- Career break and volunteering leave
- Access to Employee Assistance Program and annual Flu vaccination
- Lifestyle Rewards program

As an employer who embraces Diversity, Equity & Inclusion, we hold a collective commitment to foster an environment where all differences are valued and respected. We encourage Aboriginal and Torres Strait Islander people, individuals from all backgrounds, including those caring for and living with disability to apply.

Job ID R6662

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