Key Account Manager

2 months ago

Dandenong, Australia REMONDIS Australia Full time

**Key Account Manager - Waste**
- Awesome team environment
- Meaningful work, an essential service
- Competitive remuneration package - company car included
- Opportunity to become an integral member of a stable and innovative organisation

**Who we are**

REMONDIS is one of the world's largest recycling, service and water companies. We’re a privately owned family company headquartered in Germany, with over 40,000 employees and operations on four continents. We’ve been here in Australia since 1982.

The waste industry is evolving at a cracking pace. REMONDIS Australia is also in the midst of our own organisational evolution. We are building the systems, processes and infrastructure we need to remain at the forefront of the circular economy journey. As such, we’re searching for individuals who have the resilience and drive required to help us on that path.

Together, we believe we can achieve a more sustainable future; a future in which waste is a resource.

**What you’ll love**

Step into a business that offers invaluable solutions to customers managing their waste and recycling needs. As the Key Account Manager, you will influence and assist clients in achieving sustainability outcomes. You will be assisting the existing Client Liaison Officers and Account Managers in managing waste, water and energy services at new and existing client sites.

You’ll have the opportunity to make a difference in large scale waste generating industries, ensuring they are profitable. You’d be focused on innovation and efficiencies to improve customer waste management practices. You will gain notable experience managing a wide range of wastes, improving waste and recycling outcomes and much more. No day is ever the same

**Key Responsibilities**
- Manage internal and external supplier arrangements and relationships
- Accomplish customer requests and communication in a timely and informative manner
- Provide proactive waste solutions that contribute to achieving sustainability goals
- Maintain close customer relations with clients by providing a professional, high quality service
- Drive all client accounts / projects profitablity and deliver on their promised objectives
- Ensure the business leads the waste sector in safety/environmental performance, and identifies and manages its key HSE risks
- Proactively manage unplanned emergencies

**Reasons you’ll stay**

**Team**: You’ll have the support and direction you need to be successful and a wonderful team around you to make coming to work a joy

**Flexibility**: You’ll be given the freedom to prioritise your time and working preferences.

**Work that matters**: Contribute to a more sustainable future. The solutions you’ll be representing will support businesses, the community and the environment.

**Career opportunities**: We are growing and with growth comes opportunity. With REMONDIS, your career future is looking bright.

**Who you are**

You'll have prior experience with business customers, in either a customer care or support role and working with SLAs. be experienced with Salesforce and enjoy working in a busy, supportive team environment.
- You’ll have at least 3 years experience preferably in the waste, water or energy management industries
- You’ll have relevant formal qualifications are preferred, but not essential (e.g. Business Management, Environmental Management or Waste Management)
- Ideally you'll have exceptional presentation / report preparation software skills - across full suite of Microsoft
- As hours of work may vary depending on business requirements and may require some interstate travel - flexibility is required
- Key to the success of this role is being customer-centric, with the ability to build strong relationships with customers and colleagues alike. Previous experience in customer-focused roles is essential
- You’ll use your positive attitude and natural ability to solve problems to great effect in this role, did we mention no two days are the same?
- Timeliness and organisation are key in this role, that means knowing what to prioritise and having a clear sense of urgency
- You'll be a great communicator, with the ability to engage and inform customers

**Are you with us?**

You’ll need a copy of a current license and proof of entitlement to work in Australia.

You’ll undergo a police check and pre-employment medical, including a drug and alcohol test.

REMONDIS is an Equal Opportunity Employer and we invite you to be part of an organisation that fosters a diverse workplace. Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

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