Customer Service Representative

2 months ago

Clayton, Australia Auto Parts Group Pty Ltd Full time

Supportive Team Environment
- Rewarding Monthly Bonus Structure
- Monday - Friday family friendly hours

**About Auto Parts Group**:
At Auto Parts Group (APG), we aspire to be Australia’s leading independent supplier of genuine and aftermarket replacement parts for the automotive repair industry. We aim to give our customers _"Real Advantage"_

You’ll be joining an industry-leading organisation that listens to our customers, is building our external brand and reputation as a leading disruptor and partner to the industry that focuses on operational excellence and has a supportive and engaging team environment.

**About the role**
The primary role of our Customer Service Representative is to:

- Provide a high-level service to our customers, efficiently managing their parts enquiries, requests, and quotes, through to customer delivery.
- Manage an efficient phone service, answer all calls, and provide a professional and effective customer experience.
- Respond to customer escalations, order allocation, part profile & inventory records.
- Maintain departmental KPI’s and focus on continuous improvement.

**About you, skills and experience**
We are looking for someone with the right attitude and the ability to be adaptable, think on your feet, communicate efficiently, and work well within a team.
We are looking for a Customer Service Representative who is:

- Passionate about customers.
- A service expert with some sales experience and a demonstrated ability to build and maintain customer relationships.
- Able to work in a team environment and contribute to the team’s success as well as also work independently.
- Highly motivated driven and self-starter.
- Punctual and reliable with a proactive work ethic.
- A natural problem solver who is solutions focused with sound computer skills.
- Driven by customer satisfaction, which is at the centre of every decision you make.
- A confident communicator looking for an awesome opportunity in a growing company.

**Benefits**:

- We want you to be at your best here, and we're focused on helping you do it your way. So here are some ways we create a balance between your work life and non-work life. We provide:_
**_APG Me Day_**_: A day that is all about "you." This is a paid, planned day for our team to use for whatever they want._
**_Paid Parental Leave: _**_We have newly introduced paid parental leave for all permanent employees._
**_Training_**_: Full training and ongoing support will provide all necessary business resources, tools and technology._
**_Business perks_**_: You have access to exclusive discounts and vouchers from leading retailers._
**_Events_**_: We love to celebrate our achievements, and we have regular team catch-ups, including monthly get-togethers, local awards, and Annual Awards._
**_Wellbeing_**_: Employee Assistance Program (EAP), which provides access to free, confidential counselling for our team and their immediate family._
**_Diversity: _**_Our business includes a diverse group of talented people of all ages, nationalities, abilities, and cultures._
**_Security_**_: We have been in business for 30 years and continue to get stronger year after year._
- _
**Our** **Team**
Without a doubt, our most significant investment is in our team. We recognise that we can only achieve our business goals by attracting and developing the most talented people and giving them the right development and the means and motivation to realise their full potential.
A driving force fuels us to deliver the ultimate customer experience, which is why we're seeking individuals who can help us achieve our ambitious goals. And it all starts with you.

**Interested**
Please click on the "**Apply"** button and submit your resume.

  • Customer Service Representative

    1 week ago

    Clayton South, Victoria, Australia Monash Health Full time

    Delivering Exceptional Patient CareMonash Health is a leading healthcare provider in south-eastern Melbourne, and we are seeking a dedicated and compassionate individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing a high-quality patient experience, responding to inbound calls, and maintaining...

  • Customer Service Representative

    3 weeks ago

    Clayton South, Australia Mealcare Full time

    **About Mealcare** Mealcare is a home delivery service providing healthy and nutrition meals for clients with NDIS and Home Care Packages. We're a fun and fast growing business, conveniently located in Clayton South. We manufacture and deliver thousands of meals to clients all across Australia, every week. **The Role** An exciting opportunity exists for a...

  • Customer Service Representative

    7 days ago

    Clayton South, Victoria, Australia Kennards Hire Full time

    As a Customer Service Representative at Kennards Hire, you will be the face of our company, providing exceptional customer service to our clients. With a focus on delivering timely solutions, you will work closely with operations to ensure seamless customer experiences.Key Responsibilities:Provide timely solutions via phone, email, and digital...

  • Customer Service Representative

    4 weeks ago

    Clayton South, Victoria, Australia Domino's Full time

    Customer Service ResponsibilitiesWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, both in person and over the phone.Meet and greet customers in a friendly and...

  • Customer Service Representative

    2 months ago

    Clayton South, Australia Mealcare Full time

    **About Mealcare** Mealcare is a home delivery service providing healthy and nutrition meals for clients with NDIS and Home Care Packages. We're a fun and fast growing business, conveniently located in Clayton South. We manufacture and deliver thousands of meals to clients all across Australia, every week. **The Role** An exciting opportunity exists for a...

  • Customer Service Representative

    4 weeks ago

    Clayton South, Victoria, Australia Domino's Full time

    Customer Service ResponsibilitiesWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, both in person and over the phone.Meet and greet customers in a friendly and...

  • Customer Service Representative

    2 weeks ago

    Clayton South, Victoria, Australia Veritas Recruitment Full time

    We are partnering with a global leader in the manufacturing industry. This company has a rich history of innovation and excellence. We are seeking a motivated and enthusiastic individual to join the team as a Junior Customer Service Representative on a temporary basis for 6 months. In this role, you will be responsible for assisting customers with inquiries,...

  • Customer Service Representative

    4 weeks ago

    Clayton South, Victoria, Australia Veritas Recruitment Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative on a temporary basis for 6 months. In this role, you will be responsible for assisting customers with inquiries, troubleshooting product issues, and providing exceptional support to ensure a positive customer experience.Key...

  • Customer Service Representative

    4 weeks ago

    Clayton South, Victoria, Australia Veritas Recruitment Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative on a temporary basis for 6 months. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers, ensuring a positive experience through effective communication and...

  • Customer Service Representative

    4 weeks ago

    Clayton South, Victoria, Australia Veritas Recruitment Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative on a temporary basis for 6 months. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers, ensuring a positive experience through effective communication and...

  • Customer Service Representative

    2 weeks ago

    Clayton South, Victoria, Australia Veritas Recruitment Full time

    We are seeking a motivated and enthusiastic individual to join our team as a Junior Customer Service Representative on a temporary basis for 6 months. In this role, you will be responsible for assisting customers with inquiries, troubleshooting product issues, and providing exceptional support to ensure a positive customer experience.Responsibilities:Respond...

  • Customer Service Representative

    4 weeks ago

    Clayton South, Victoria, Australia Monash Health Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Monash Health. As a key member of our Health Information Services team, you will be responsible for providing exceptional customer service to patients, families, and healthcare professionals.Key ResponsibilitiesProvide face-to-face and phone...

  • Customer Service Representative

    3 weeks ago

    Clayton South, Victoria, Australia WOW Recruitment Full time

    Job Title: Customer Service RepresentativeWOW Recruitment is seeking a highly organized and proactive Sales Administrator to support our client's sales team and dealer network.The successful candidate will play a key role in ensuring customer satisfaction by efficiently managing sales processes, handling inquiries, and providing administrative backup for...

  • Customer Service Representative

    2 months ago

    Clayton South, Victoria, Australia Bosch Full time

    {"title": "Customer Service Representative", "content": "Job DescriptionBosch is seeking a highly motivated and enthusiastic Undergraduate Customer Services Student to join our Mobility Aftermarket division on a Full-Time basis. As an integral part of our team, you will gain valuable experience and knowledge in customer service excellence, process...

  • Customer Service Representative

    2 weeks ago

    Clayton South, Victoria, Australia Bosch Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and enthusiastic Undergraduate Customer Service Assistant to join our Mobility Aftermarket division on a Full-Time basis for 12-months commencing October 2024 based at our Clayton Headquarters.You will gain valuable experience and knowledge as an integral part of our Mobility...

  • Customer Service Representative

    5 months ago

    Clayton, Australia GPC Asia Pacific Full time

    **Driven by Passion for 100 Years** **Repco** is Australia's leader in Automotive Aftermarket Parts and is one of the most widely recognised brands in the Australian and New Zealand markets. Our brand stands for quality, expertise and knowledge. At Repco, our team members are valued and appreciated. Every day we deliver careers and experiences that are both...

  • Customer Service Representation Support

    5 months ago

    Clayton, Australia Healthcare Professionals Group Full time

    **Customer Service Representative Support** - Customer Service Representative Support 6 month assignment in one of Australia’s most well regarded Healthcare suppliers. - Immersive working environment centred around collaboration and value. - Competitive hourly pay rate + superannuation. **Benefits** - Supportive team environment with clear processes and...

  • Junior Customer Support Representative

    5 months ago

    Clayton, Australia Veritas Recruitment Pty Ltd Full time

    **Work Type**: - Temporary - Full Time**Work Mode**: - Hybrid**Industry**: - Call Centre & Customer Service**Location**: - Clayton - Victoria**Salary**: $30.00 - $30.00 Per Hour **Reference**: - BH-26733- We are currently partnering with a client that is a global leader in the home appliances industry, with a rich history of innovation and excellence....

  • Customer Sales Representative

    2 weeks ago

    Clayton South, Victoria, Australia Repco Full time

    At Repco, we're passionate about delivering exceptional customer experiences. As a Customer Sales Representative, you'll play a key role in driving sales performance and building strong relationships with our customers.Key responsibilities include:Providing genuine service and creating lasting impressions for our customersDeveloping and maintaining effective...

  • Customer Support Representative

    5 months ago

    Clayton South, Australia Veritas Recruitment Pty Ltd Full time

    **Work Type**: - Permanent - Full Time**Work Mode**: - On-site**Industry**: - Call Centre & Customer Service**Location**: - Clayton South - Victoria**Salary**: $65,000.00 - $68,000.00 Yearly **Reference**: - BH-26667- This company we are currently partnering with is a leading provider of high-quality camping and outdoor gear, committed to helping...