Service Delivery

2 weeks ago


Sydney, Australia Bluefin Resources Full time

Based in Sydney or Melbourne
- Large, enterprise environment
- Technical Account Management - IT Networking and Security

**Working as part of a close knit team based in either Sydney or Melbourne, this Incident Manager / Service Delivery Management role will see you operating in a highly mission critical environment, and will utilise your exceptional customer service and incident resolution skills, and technical account mangement experience.**

Acting as the conduit between customers and the tech teams, you will responsible for managing service processes, driving improvements, managing SLAs and ensuring customer excellence from the technical teams. You should have strong problem solving skills, and an ability to deal with multiple issues at once. An ability to think outside the box, and think quickly is essential, as the scope of problems you will be dealing with will be diverse.

The role is a great challenge for an experienced incident manager / problem manager / service delivery manager with experience in the networking arena.

To be successful in this role, you will need to have strong influencing skills, an ability to engage with all levels of stakeholders, and manage relationships under pressure.

Cisco and ITIL certifications would be ideal, but are not essential. Exceptional communication skills and an ability to present ideas is mandatory.

Interested? Know someone who might be? Please forward your CV in Word format ASAP

BBBH53170_168317381228570



  • Sydney, Australia Delivery Centric Technologies Full time

    **Role: Azure Data Architect** Hello Folks, We are looking for passionate professionals who are passionate about their job and want to make a difference with their consulting and solutioning skills, who are ready to take challenges and test their skills to provide the best solutions. We are currently looking for the below roles **About Delivery...


  • Sydney, Australia NSW Government -Department of Customer Service Full time

    **IT Service Delivery Manager** Are you based in SYDNEY, LITHGOW, BATHURST, GOSFORD, MAITLAND or across Regional NSW? The Department of Customer Service is looking for a Manager, Service Desk to join our growing team! **Benefits**: - Fantastic ongoing clerk grade 11/12 opportunity. - Salary range: $134,411 - $155,445 + super, commensurate with...


  • Sydney, Australia CyberCX Full time

    Work in a dynamic, independent environment - Hybrid work arrangements - Ongoing personal development CyberCX is Australia’s leading independent cyber security consultancy organisation. To continue delivering a world-class service to our clients, we are looking for a passionate Service Delivery Associate to join our Service Delivery team. The Service...


  • Sydney, Australia Curtis Partnership Full time

    The Company Highly successful mid-sized IT services provider specialize in delivering comprehensive solutions across various industries, are looking for a Service Delivery Manager to join their team and help them maintain and build on their reputation for excellence. The Role As Service Delivery Manager, you will be responsible for overseeing the...


  • Sydney, Australia FNZ Group Full time

    Service Delivery Manager As the Service Delivery Manager, you will be reporting to the Client Director. You will play a key role within this function, and be responsible for providing senior client management support, incorporating service delivery oversight with key clients on a day-to-day basis. As the Service Delivery Manager, you'll strive for...


  • Sydney, Australia Arq Group Full time

    About the role:   The Service Delivery Manager is the customer advocate within the business for the managed services we deliver, ensuring the supporting teams are clear of the customers’ needs and support requirements. As a respected Managed Services specialist, the role supports our customer operational requirements, and is viewed as critical role by...


  • Sydney, Australia FNZ Group Full time

    As the Service Delivery Manager, you will be reporting to the Client Director. You will play a key role within this function, and be responsible for providing senior client management support, incorporating service delivery oversight with key clients on a day-to-day basis. As the Service Delivery Manager, you'll strive for excellence in the service we offer,...


  • Sydney, Australia The Movement Advisory Full time

    CBD location - Huge L&D scope and career progression - Salary circa $130K+ **Company downlow** Small Australian owned and operated Managed Services technology company that offers professional technical support & solutions. Being a smaller team, they pride themselves on their service to clients. They’re coming in hot! The continued growth and success...


  • Sydney, Australia FIS, Inc. Full time

    Service Delivery Manager FIS is a Fortune 500 global leader in financial services technology, with a focus on retail and institutional banking, payments, asset and wealth management, risk & compliance, as well as consulting and outsourcing solutions. FIS serves more than 20,000 clients in over 130 countries and employs more than 65,000 people worldwide, FIS...


  • Sydney CBD, New South Wales, Australia Robert Walters Full time

    As a Service Delivery Manager, you will play a crucial role in our client's operations. You will be responsible for developing strong relationships with clients, overseeing the end-to-end delivery of IT services, managing service delivery issues, evaluating performance against KPIs, identifying potential risks and working closely with internal teams. Your...


  • Sydney, Australia Toll Group Full time

    About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...


  • Sydney, Australia NSW Health Care Complaints Commission, Office of the Full time

    **Health Care Complaints Commission** **Technology** **& Systems Transformation** **IT Service Delivery Manager** - **Sydney CBD location** - **Ongoing full-time role** - **Clerk Grade 11/12 - Package includes base salary** ($139,787- $161,663) **plus superannuation and annual leave loading** - **Flexible working, including additional paid leave...


  • Sydney, Australia Pacific National Full time

    **North Sydney Location**: - **Permanent Role - Monday to Friday**: - ** Career opportunities** **_ Pacific National is committed to diversity in our workforce and encourages women and Aboriginal and Torres Strait Islander people to apply._** **About the Role** Leading the co-ordination of our rail services in real time within our bulk business unit,...


  • Sydney, New South Wales, Australia FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Travel Percentage : 5 - 10%FIS is a Fortune 500 global leader in financial services technology, with a focus on retail and institutional banking, payments, asset and wealth management, risk & compliance, as well as consulting and outsourcing solutions. FIS serves...


  • Sydney, Australia Commonwealth Bank Full time

    **Do work that matters** **See yourself in our team** Your teams support multiple business technology portfolios. The teams are responsible for everything that’s required to keep technology services available, operating, compliant, and running. Risk management should be front of mind to maintain availability and upkeep of technology platforms to meet...


  • Sydney, Australia Jobs for Humanity Full time

    Job Description Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Travel Percentage : 5 - 10%FIS is a Fortune 500 global leader in financial services technology, with a focus on retail and institutional banking, payments, asset and wealth management, risk & compliance, as well as consulting and outsourcing solutions....


  • Sydney, Australia FIS Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Travel Percentage : 5 - 10% FIS is a Fortune 500 global leader in financial services technology, with a focus on retail and institutional banking, payments, asset and wealth management, risk & compliance, as well as consulting and outsourcing solutions....


  • North Sydney, Australia Pacific National Full time

    **North Sydney Location**: - **Permanent Opportunity**: - **Career progression** **_ Pacific National is committed to diversity in our workforce and encourages women and Aboriginal and Torres Strait Islander people to apply._** **About the Role** In this exciting leadership position, you will lead, motivate, and manage the teams responsible for delivery...


  • Sydney, Australia Cognizant Technology Solutions Full time

    What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment! This is creating many opportunities for people like YOU — people with an entrepreneurial spirit who want to make a difference in this world. At Cognizant, together with your colleagues from all around the world, you will collaborate...


  • North Sydney, Australia Soprano Design Full time

    **We want you!** We are currently seeking a Service Delivery Manager to join our global organisation. You will be responsible for all things service management related including incident, problem, change management and service level agreements. You will also identify and lead continual service improvement opportunities and have a proven ability to deliver...