Manager - Legal Operations Transformation Services

6 months ago

Sydney, Australia KPMG Australia Full time

**Company Description**
KPMG’s Tax & Legal practice assists Australia’s best-known businesses in the complex challenges they face. As a Manager within the Legal Operations Transformation Services (LOTS) team you will play a part in the team’s overall mission - to help our clients improve the delivery of their legal services through the effective adoption of better operating models and new ways of working, including appropriate legal technology. You will be responsible for running client projects, delivering and overseeing work to meet our clients’ needs, and creating meaningful, measurable value to our clients.

The role that operations and technology play within inhouse legal functions is increasingly important and seen as pivotal to their success and sustainability. The KPMG LOTS are assisting the biggest and best inhouse legal functions in the country, region and the world to assess their performance and maturity, redesign their target operating model, select and implement the technologies that will enable their function, and create and implement their roadmap. In short, we are helping them modernise, right-size and digitise their service offering for the future.

The current team is high functioning, ambitious and on a mission to redefine the art of the possible in the legal operations and technology space; bringing experience from top tier law firms, technology start-ups, inhouse legal teams, and Big 4 from Australia and abroad.

You have 4-8 years of relevant experience with a likely background in technology, management consulting or operations advisory. Some experience working with or within the legal industry is an advantage.

Working with a close-knit team of Lawyers, Consultants, Analysts and Technologists, you will get exposure to some of the largest, most sophisticated clients, and will be presented with opportunities to work with KPMG’s wide, cross-functional teams across the world.

Working automatously and with the guidance of the broader project team, a focus on personal growth and continuous improvement regarding our own processes is essential. This role will require:

- Strong stakeholder engagement, teamwork and project coordination capabilities.
- Proven ability to elicit and document business and customer needs, translating these to clear requirements, with experience in implementation.
- A strong understanding of the technology landscape available to inhouse legal teams and experience in technology implementation.
- Ownership of various projects and initiatives, ensuring these are delivered on time and on budget.
- A curious mind and a collaborate approach to knowledge sharing.
- Excellent written and oral communication and interpersonal skills.
- Strong Microsoft 365 skills (particularly Excel and PowerPoint).

Desirable, but not essential skills include:

- Strong understanding of legal processes, particularly legal operations.
- Ability to be data-driven and derive insights from data to make business decisions or recommendations.
- Experience in developing automation solutions specific to the legal industry, particularly around contract lifecycle and workflow management.

**You will also have the opportunity to work with our unified LOTS team globally, both on client engagements and thought leadership initiatives.**

**Additional Information**

KPMG is a professional services firm with global outreach and deep sector experience. We work with clients across an array of industries to solve complex challenges, steer change and enable growth.

Our people are what make KPMG the thriving workplace that it is and what sets us apart is that we know great minds think differently. Collaborate with a team of passionate, highly skilled professionals who’ve got your back. You’ll build relationships with unique and diverse colleagues who will provide you with the support you need to be your best and produce meaningful and impactful work in an inclusive, equitable culture.

At KPMG, you’ll take control over how you work. We’re embracing a new way of working in many ways, from offering flexible hours and locations to generous paid parental leave and career breaks. Our people enjoy a variety of exciting perks, including retail discounts, health and wellbeing initiatives, learning and growth opportunities, salary packaging options and more.

**_ At KPMG every career is different, and we look forward to seeing how you grow with us._

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