Content Specialist

3 weeks ago

Sydney, Australia Qantas Airways Limited Full time

Challenge yourself in a role that connects you with multiple stakeholders in managing content for the Qantas Agency Connect sites.
- Work in a role that leverages your skills and knowledge of Qantas and the Travel Industry.
- Full time permanent position based in Mascot.

At Qantas, we represent Australia to the world. Our diverse country is known for our spirit, mateship, and a can-do attitude. We’re resilient and strong, and work hard to make sure we’ll be right. We won’t settle for anything less than the best outcome. We’re a high performing team, and we each have the opportunity to add value and make an impact on the business.

As a Content Specialist, you will provide support to create and tailor digital content for our Agency Partners across the Qantas Agency Connect sites globally. You will implement content best practice including agile methodologies in managing Qantas Agency News and Qantas Policy content using your expertise in content creation, website management and content analytics.

You will also synthesise information from multiple sources to support content migration to meet project timelines. You will work with the Qantas Agency Connect Site Product Manager Team to identify opportunities to create new or improve existing work practices, business processes and content governance structures. In addition to this, you will assist in the integration of initiatives with cross-departmental projects to drive brand consistency and help to develop strategic directions as part of business improvement projects.

You’ll have:

- Technical expertise in AEM (Adobe Experience Manager).
- Experience in Adobe Analytics.
- Advanced skills in Excel.
- Excellent verbal and written communication skills.
- Excellent interpersonal skills with the ability to deal with people at all levels of the organisation and with external customers and suppliers.
- Self-motivation and initiative.
- Commercially astute with the ability to balance both company and departmental commercial interest.
- Ability to work both autonomously and in teams as required.
- Excellent knowledge of airline policies and procedures.

Why Qantas?

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us - so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.
- We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
- We have flexible leave options: Make use of leave and flexible working opportunities including 14 weeks paid parental leave and the option to purchase additional paid leave for eligible employees.
- We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
- We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Applications close: Friday 9th June 2023

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