Technical Writer

4 weeks ago


North Sydney, Australia FinXL Full time

**Job details**:

- Posted 14 May 2024
- SalaryNegotiable
- LocationNorth Sydney
- Job type Contract
- DisciplineTelecommunications
- Reference90M0628452_1715646487

**Job description**:
**Work from home and North Sydney**
**6 Months + contract**

Our client is looking for a **Technical Writer - Content Specialist - ServiceNow** to work for a large organization in the North Sydney and Work from home.

**Skills and experience**:

- **Technical Writing** experience in producing technical documentation
- Experience in knowledge and content creation relating to and within the
- ServiceNow Knowledge platform
- Telecommunications industry experience
- Experience in document production, publication, and management standards
- Experience in project management methodologies such as AGILE, waterfall
- Experience in change management methodologies such as Prosci and or ADKAR
- Experience in producing content for publication in a variety of formats and media including HTML, Adobe Acrobat PDF, Help files.
- Experience managing content in a knowledge base, including workflow management, article creation, search engine optimisation, reporting, analytics, and accessibility standards
- Experience in incorporating graphics, diagrams, and illustrations within text, and able to create diagrams and illustrations using a variety of graphic design and flow-charting tools such as Visio, Photoshop, Canva
- Experience in content management systems and collaboration platforms such as Panviva, Salesforce, ServiceNow, SharePoint, Lithium, Adobe Experience Manager.
- Experience in creating engaging content to drive and support microlearning and knowledge transfer via enablement packs and or digital communication.
- Experience generating refreshed content aligned to the transformation of Customer or Network Services to ServiceNow.
- Experience contributing to the Change Impact Assessment and To Be Process
- Create and maintain key work instructions, knowledge articles, user guides and associated documents that support the "To Be" Process and Solutions in the transformation to ServiceNow.
- Experience in Content lifecycle management

**Next steps**

**Who we are**

FinXL by Randstad Digital is an established, innovative company, providing technology-enabled business solutions and consulting services across many industries. These include; Government, Telecommunications, Commercial and Finance. We currently have more than 1200 consultants assisting our clients across Australia and are continuing to grow at a rapid pace. By delivering services and implementing new systems, processes, and technology, we assist our clients in gaining competitive advantage and reaching new heights.


  • Technical Writer

    2 weeks ago


    North Ryde, Australia Pronto Software Full time

    Level 4, Building 1, Riverview Business Park 3 Richardson Place, North Ryde NSW 2113 Home » Technical Writer (NSW) About the position **Technical Writer at Pronto Software**: Want to impress with your skills in technical and education writing? How about working in a well-established and mature Software Development and vendor Company with more than 1700...

  • Technical Writer

    2 months ago


    Sydney, Australia GoSourcing Pty Ltd Full time

    A Federal Gov't Client is seeking to hire an experienced Technical Writer to join our Technology Architecture and Design team. In this role, the Technical Writer will work with the existing project delivery teams to establish best practice documentation guidelines and help review and develop documentation to meet the new standards. The Technical Writer will...

  • Technical Writer

    1 month ago


    Sydney, Australia Client Server Full time

    Sydney, New South Wales | $Negotiable Contract/Perm - Full time/part time **Technical Writer** **Salary Negotiable - Contract/Perm - Full time/part time** **Sydney - Hybrid** Our client is an international leading asset digitisation company based in Sydney, whose core focus is to leverage technology to enable the world's shift to net-zero. As the...

  • Technical Writer

    7 days ago


    Sydney, Australia Agylex Full time

    **Job Description - Technical Writer** **Location: Sydney, Australia** **Duration: 12 months** **Joining: Immediate** **Hybrid working with 3 days from office** **Key Responsibilities**: - Documentation Creation: Develop and maintain comprehensive documentation such as user manuals, API documentation, technical guides, and release notes. -...

  • Technical Writer

    1 month ago


    Sydney, Australia Talent International Full time

    australia sydney contract au$750 - au$800 per day**Technical Writer** **Paramatta (1 day onsite)** **6 Months Contract with strong possible extension thereafter.** **$**800 p/day + Super** *** Talent International is working in partnership with a large government organisation to assist in sourcing an experienced ‘**Technical Writer’.** - Lead...

  • Technical Writer

    1 week ago


    Sydney, Australia Talent International Full time

    australia sydney contract au$750 - au$800 per day**Technical Writer** **Paramatta (1 day onsite)** **6 Months Contract with strong possible extension thereafter.** **$**800 p/day + Super** *** Talent International is working in partnership with a large government organisation to assist in sourcing an experienced ‘**Technical Writer’.** - Lead...

  • Technical Writer

    2 months ago


    Sydney, Australia Bayside Group Full time

    An exciting opportunity exists for an Technical Writer to join a professional software development & implementation business specialising in customer facing systems for the Automotive, Marine and Motorcycle markets. **KEY ACCOUNTABILITIES**: - Create and maintain documents and publishing to internal and external audiences, including: - End User...

  • Technical Writer

    7 days ago


    Sydney, Australia Agylex-Sprinx Global Full time

    **Job Description - Technical Writer** **Location**: Sydney, Australia **Duration**: 12 months **Joining**: Immediate **Hybrid working with 3 days from office** **Key Responsibilities**: - **Documentation Creation**: Develop and maintain comprehensive documentation such as user manuals, API documentation, technical guides, and release notes. -...

  • Technical Writer

    2 months ago


    Sydney, Australia Davidson Group Services Full time

    Technical Writer Perm Role Sydney Is a highly regarded and professional software development & implementation business that has developed a unique methodology and approach to customer facing systems. **About the Role** Create and maintain documents and publishing to internal and external audiences, including o End User documentation in a variety of...

  • Technical Writer

    2 months ago


    Sydney, Australia Davidson Group Services Full time

    **Technical Writer** **Permanent Role** **Sydney** Is a highly regarded and professional software development & implementation business that has developed a unique methodology and approach to customer facing systems. **About the Role** - Provide support to proofread and format business documents. - Create and maintain documents and publishing to internal...

  • Technical Writer

    1 month ago


    Sydney, Australia Manvision Consulting Full time

    _**Private Sector - Federal Government**_ - J _**ob Title**:_ _Technical Writer (minimum baseline required)_ - **Location**:_ _Sydney, Australia_ - **Contract Type**:_ _Long-term project_ - _ - **+ **_We are looking for an experienced Technical Writer with a minimum baseline clearance to join our team in Sydney for a long-term project. + The Technical Writer...

  • Technical Writer

    2 weeks ago


    North Sydney, Australia Equifax Full time

    **What you’ll do?** Equifax A/NZ is on a transformation journey where we will combine a configurable data fabric with a multi cloud strategy, to deliver streamlined access to our data via standardised API’s, and an unmatched level of security. The Knowledge Management Consultant will work across cross functional teams to review and develop work...

  • Technical Writer

    2 months ago


    Sydney, Australia WiseTech Global Full time

    We are looking for a Technical Writer to join our team of authoring assistants. In this role, you will be responsible for developing technical references and self-guided learning content for our large, diverse software developer audience. You will work with Engineers to understand complex technical concepts and then translate them into clear and concise...

  • Technical Writer

    2 months ago


    Sydney, Australia Paxus Australia Pty Ltd Full time

    Posted 26 March 2024 - SalaryAU$750 - AU$850 per day + Plus Super - LocationSydney CBD - Job type Contract - DisciplineIT General - Reference265164 **Job description**: **Company Overview**: A prominent financial institution, one of the leading players among Australia's major banking entities, is dedicated to delivering cutting-edge financial solutions. We...

  • Technical Writer

    3 weeks ago


    Sydney Western Suburbs, Australia HAYS Full time

    Permanent opportunity in Sydney - Technical Writer - Software Development Organisation **Your new company** Professional software development & implementation organisation who pride themselves on their unique methodology and approach to customer facing systems for their clients across Australia and New Zealand. **Your new role** As Software Technical...

  • Technical Writer

    3 weeks ago


    Sydney, Australia Ignite Specialist Recruitment Services Full time

    Contract Type Contract Reference BH-370386 Industry IT Salary per hour - Min: AUD 80 - Max: AUD 100 - Ignite are looking to hear from experienced Technical Writer for one of our government clients. - Location: ACT, NSW, QLD - Duration: 7 months with 2x 6 months extension option - Citizenship Requirements: Must be Australian...

  • Technical Writer

    1 month ago


    Sydney, Australia CareCone Australia Full time

    **Role - Technical Writer** **Location - Sydney** **Responsibilities** - Relevant experience in technical writing. - Align internal and external customer expectations and requirements into technical documents - Develop and review training documentation in conjunction with competency trainers / mentors to ensure information in instructions is clear, concise...


  • Sydney, Australia WiseTech Global Full time

    We are looking for a Technical Writer to join our team of authoring assistants. In this role, you will be responsible for developing technical references and self-guided learning content for our large, diverse software developer audience. You will work with Engineers to understand complex technical concepts and then translate them into clear and concise...

  • Technical Writer

    2 months ago


    Sydney, Australia Easy Authoring Full time

    **3-month contract till the end of June with possible extension.**: - **Pay rate upto $675.00 per day + Super.**: - **Office location is close to Sydney CBD.**: - **Quick start** **PURPOSE OF THE ROLE**: The Technical Writer will work with the team members to map out the day-to-day processes of the operational and administrative management and develop...

  • Technical Writer

    1 month ago


    Sydney, Australia Easy Authoring Full time

    **Full-time contract role for 12 months with possible extension.**: - **Daily pay rate of $700 to $750 including Super.**: - **Sydney CBD location.**: - **Flexible work environment: working 2 to 3 days a week in the office + WFH.** Are you a skilled Technical Writer who has worked with a financial services company? If yes, Easy Authoring is looking for...