Client Services Officer

5 months ago

Newcastle, Australia NSW Department of Communities and Justice Full time

Division: Courts Tribunals and Service Delivery- Location: Newcastle, NSW, AU, 2300 Maitland, NSW, AU, 2320 Singleton, NSW, AU, 2330 Muswellbrook, NSW, AU, 2333 Scone, NSW, AU, 2337 Raymond Terrace, NSW, AU, 2324 Cessnock, NSW, AU, 2325- Req ID: 64998**Creating a talent pool for upcoming vacancies in Newcastle, Maitland, Raymond Terrace, Cessnock, Muswellbrook, Singleton and Scone Locations**

**Ongoing, Temporary, and Part-Time roles available**

**Clerk Grade 1-2 ($70,694-$76,857) + Super and leave loading**

**What you’ll do**

Courts, Tribunals and Service Delivery support the NSW community by providing access to justice services, through the protection of rights and public safety initiatives.

As a Client Service Officer with Court Services, you will provide a range of clerical and administrative services including but not limited to; responding to customer enquiries, data entry and records management.

You will assist with the effective operation of Court rooms, perform complex administrative services to meet statutory obligations and deliver high quality professional services to clients.

Circuit travel to other locations within a hub may be required - staff are required to possess a current Drivers Licence and be willing to travel, including overnight stays. There is no regular public transport available.

**What we’re looking for**
- An effective communicator and have experience providing high level clerical and administrative support.
- Someone who holds a current Australian Drivers Licence is an essential requirement for this role.
- Someone who is willing to travel to other locations within a hub including staying overnight in some cases

Download the role description.

**We do work that really matters**

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

**Are you ready to join us?**

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).

**Applications close: 28**/02/24 at 11:59pm AEST.**

There will be 3 assessments incorporated in this recruitment and will all be online and may begin prior to the job ad closing.

**Got a question?**

**Inclusion and Diversity lies at the heart of how we recruit**

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit our careers site.

A Talent Pool will be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

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