Client Relationship Consultant

5 days ago

Sydney, Australia University of New South Wales Full time

**Job no**: 529708
**Work type**: Part Time
**Location**: Sydney, NSW
**Categories**: Human Resources & Recruitment, Business Development / Industry Engagement, Project Management

**The Opportunity**
- Hybrid/flexible working
- Job Share, part-time (2 days week, ideally Monday and Tuesday)
- $100,354-$119,132 (depending on exp.) +17 % super + leave loading, pro-rata

Since 1959 Unisearch has been a leading provider of Expert Opinion and Consulting services to professional and industry markets in Australia. Drawing on the expertise of academics from UNSW, other leading universities and independent consultancies, Unisearch offers commercial and technical consulting contracts over a broad range of disciplines from product and materials testing to Australian Standards, and reviews of policies and procedures in specific industry sectors, through to analysis of equipment failure.

For our industry clients, Unisearch service-oriented approach and rigorous standards of excellence are backed by fast turnaround on contracts and a high degree of professionalism. Our academic and external clients enjoy the benefits of our strong expertise in contract negotiation, project and relationship management, and administrative support.

Reporting to the Operations Manager, you will manage and grow an existing portfolio of legal clients and consulting projects by providing high-level customer service, pricing quotes, and assisting with bids and tenders, while managing multiple concurrent projects, liaising with internal and external stakeholders to ensure projects are delivered on time and on budget.

**The Organisation**

UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation with a diverse and talented community; a community doing extraordinary things. But what makes us different isn’t only what we do, it’s how we do it. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. It’s the reason we’re Australia’s number one university for impact and among the nation’s Top 20 employers. And it’s why we come to campus each day.

**Benefits and Culture**:
UNSW offer a competitive salary and access to UNSW benefits including:

- Additional 3 days of leave over the Christmas Period, pro-rata
- Access to lifelong learning and career development
- Progressive HR practices
- Discounts and entitlements
- Affordable on campus parking

**About the Successful Applicant**

We are seeking a highly skilled and motivated professional to join our team at Level 6, with opportunities for advancement to Level 7.

**At Level 6,**
- **Managing relationships** with external partners, government agencies, industry clients, and multilateral agencies.
- Excellent written and verbal **communication skills,** with the ability to communicate clearly and persuasively.
- Highly developed **organisational skills**, demonstrated in managing large volume workflows and critical deadlines.
- Ability to provide a **professional service** to a high standard and to perform well under pressure, particularly in managing conflicting priorities.
- Proven ability to **work collaboratively** with client groups and key stakeholders across a complex organisation.
- Proficiency in administrative tasks, problem solving, negotiation and analytical skills is required, alongside expertise in project management and computer literacy.
- An understanding of and **commitment to UNSW’s** aims, objectives and values in action, together with relevant policies and guidelines.
- Knowledge of **health and safety responsibilities** and commitment to attending relevant health and safety training.

**At Level 7,**

Additional responsibilities include reviewing, drafting, and negotiating agreements for contract research and consulting projects, as well as scoping and pricing. You’ll also have demonstrated expertise in project management, strategic planning, and bid or proposal preparation in consulting or contract research environments. Advanced skills in managing external relationships with government agencies, industry clients, and multilateral agencies, as well as interpreting and influencing policy, rules, and regulations, are essential.

**To Apply**:
**Applications close**: 11.55_pm, Sunday 19_th_ January 2025_

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.

The University reserves the right not to proceed with any appointment.

Position Description

**Advertised**: 02 Jan 2025 AUS Eastern Daylight Time
**Applications close**: 19 Jan 2025 AUS Eastern Daylight Time

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