Head of Ecom Growth Big Wx

5 months ago

Darlinghurst, Australia Big W Full time

**What we're like
At BIG W everyday’s a big day. For you, this could be the start of something big.

There are over 15,000 of us, in the biggest cities and the tiniest towns. And each of us has an important role to play to help make a real difference for families by providing real value, real solutions and real care.

If you have a passion for designing and delivering great customer and team experiences, a desire to join a business that is rapidly evolving into a purpose led digital retailer enabled by a great store network, and you’re looking for a place that cares about your development and growth, you could be who we’re looking for.
- Join a highly energetic and innovative team
- Be part of an exciting business transformation journey Enjoy a workplace flexibility culture

**What you’ll do**

The Head of eCommerce Trading is responsible for horizontally leading & facilitating the transformation of the Big WX Customer Plan & Initiatives to achieve our ambition of ‘becoming a purpose led digital retailer enabled by a great store network’ through demonstrating real value, real solutions and real care that creates a competitive advantage.

Key responsibilities will include;
- Lead a strategic, customer-first and partnership approach with cross functional teams & partners to build the BIGWX trading strategy into an actionable initiatives & plans that maximises performance measures & Customer satisfaction
- Lead & build the development of holistic & joint plans with our wider Big W, Woolworths community, external partners & suppliers by leveraging customer and trade insights to solve problems for the customer
- Lead an agile squad to co create the BigWX E2E trade plan with cross functional teams and partners to build the ecommerce budgets to maximise opportunities & leverage capabilities to grow ecosystem trade & drive the execution of the plan
- Provide thought leadership to the Big W & wider Woolworths Group community to develop & drive sustainable & evolving ways of working & community of practice
- Lead & build a team culture who understands our privacy and compliance framework and responsibilities
- Lead cross functional teams across Commercial, Marketing & Digital to drive an always improving & innovation mindset of the BigWX offer

**What you’ll bring
- 5 years previous experience in a senior manager role in a commercial or Digital trading role in a large omni-channel retail organisation essential
- Strategic thinker with demonstrated experience driving large-scale content transformation
- A degree in either Marketing /Commerce/ Advertising/ Digital media
- Effective stakeholder management
- Ability to communicate clear and concise messaging across the business

**What you’ll experience
- Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work
- R range of programs to help you prioritise and manage your wellbeing, including 24/7 access to the Sonder app
- A progressive and competitive leave policy that gives you more space for what matters to you
- A progressive and flexible ‘work from anywhere’ policy that gives you more control over your work, life and wellbeing

**Endless possibilities with Woolworths Group
**We’re a proud part of the Woolworths Group - 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose - ‘to create better experiences together for a better tomorrow.’

Here you’ll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

**Everyone belongs at Woolworths Group
**Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes.

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