Head of Technology

5 months ago

Darlinghurst, Australia Crystalbrook Collection Full time

Based in Surry Hills close to all major transport links
- Ability to travel domestically within Australia
- A think outside " the norm" opportunity

**Crystalbrook Collection is an award-winning hotel development and management company, with Australia's newest portfolio of distinctive upscale hotels where differences are applauded. After only 6 years in operation, we own and manage over AU$1 billion in luxury hotel assets currently located across NSW and QLD. Our growth phase has escalated with exciting plans that include a conformed pipeline for further Australian & overseas expansion**

**POSITION OBJECTIVE**:
As the Head of Information Technology IT for Crystalbrook Collection, you will play a pivotal role in shaping the technological landscape of our organisation. You will be responsible for developing and executing the technology strategy that supports our business objectives, enhances guest and employee engagement, and drives operational efficiency across all properties within our portfolio.

**OUR TECHNOLOGY STRATEGY**:
At Crystalbrook, we take pride in rethinking the ‘norm’. With this drive and aspiration, we have embarked on game changing IT strategies implementing Salesforce, starting our build of Data Warehousing and converting our Property Management systems to a Cloud environment. Continuing to build our infrastructure in these areas is a core short to medium term objective of this role. Further key responsibility of the role is to develop and implement comprehensive technology strategies aligned with the overall long-term business goals of Crystalbrook. This includes identifying and prioritising technology initiatives that drive innovation, improve operational efficiency, and enhance the guest experience.

**KEY TO SUCCESS**:
Proven experience (8+ years) in a senior leadership role overseeing IT operations and strategy
- (not necessarily Hotel experience but some is desirable)_.

Demonstrated a track record of successfully leading digital transformation initiatives, driving innovation, and delivering measurable business outcomes.

Have a strong understanding of IT infrastructure, cybersecurity best practices, data management, and emerging technologies.

Excellent leadership, communication, and interpersonal skills, with the ability to build and motivate high-performing teams and foster collaborative relationships across the organisation.

Strategic thinker with the ability to translate business needs into technology solutions and effectively communicate complex technical concepts to non-technical stakeholders.

Experience managing IT budgets, vendor relationships, and implementing technology solutions at scale.

**THE BENEFITS**:
This is a senior position which offers independence and plenty of opportunity for personal and professional growth as Crystalbrook Collection continues its appetite for expansion - there has never been a better time to join.

With a truly flexible approach and a package of benefits designed to work around lifestyle, we like to think we are a pretty great employer. Working with like minded professionals who maintain our strategic and operational goals - the benefits of working with us are unique yet inclusive and dynamic.

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