Account Manager

6 days ago


North Ryde, Australia FREEDOM Furniture Full time

**Dropship Account Manager - Freedom Furniture**

**Why You'll Be Excited About This Role**

Join Freedom's innovative Dropship team and be part of a 40-year legacy that's transforming how Australians furnish their homes, online. As our Dropship Account Manager, you'll work at the intersection of retail innovation and customer experience, collaborating with leading furniture suppliers to curate collections that delight our customers.

In this role, you'll have the unique opportunity to influence our online exclusive product range while developing and strengthening relationships with our suppliers. You'll be joining at an exciting time as we continue to expand our dropship capabilities.

**How This Will Transform Your Career**

At Freedom, your growth isn't limited by traditional retail boundaries. You'll develop expertise in digital retail operations, supplier relationship management, and strategic category planning - skills that are increasingly valuable in today's retail landscape.

**Why You'll Like Working Here**

At Freedom, we've earned our certification as a Great Place to Work by putting our people first. We've created an environment where innovation thrives and every team member can make their mark. Our culture is built on transparency and collaboration, ensuring you'll always have clarity about your progress and impact.

You'll enjoy:

- Hybrid working arrangements that respect your work-life balance
- A competitive salary package with superannuation
- Generous 25% staff discount on all Freedom products, including sale items
- True flexibility with our innovative 'Freedom to Flex' program - work from anywhere in the world for up to 4 weeks annually
- Monthly themed pop-up Town Hall's to connect with wider teams in our Support Centre

**What You'll Be Working On**

You'll partner with our Category Manager to execute our dropship strategy, focusing on:

- Building and nurturing relationships with our furniture suppliers aiming to maintain a diverse and high-quality assortment of products at competitive prices.
- Optimising our product within the Dropship Furniture Category assortment to align with customer preferences and market trends
- Managing pricing strategies to maintain competitiveness while ensuring profitability
- Analysing performance metrics to identify growth opportunities
- Coordinating with suppliers and internal teams to ensure efficient inventory management
- Support in analysing category performance metrics, sales data, returns, and customer feedback to identify opportunities for improvement

**What Type of Person Will Succeed**

We're looking for an agile and tech savvy Account Manager who is excited to join a high performing team. We're looking for someone who brings:

- Experience in account management, category management, or related roles within the furniture or retail industry ideally in a start-up or scale up
- A talent for building strong relationships with both suppliers and internal stakeholders
- Sharp analytical and technological skills
- The ability to thrive in a fast-paced environment and adapt quickly to change
- Strong communication and negotiation skills
- A passion for home furnishings and design

**How to Apply**
- Freedom to grow. Freedom to think. Freedom to be_



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