Administration Manager
4 weeks ago
**Job Description**:
**Administration Manager**
- Fulltime - Hunters Hill - work across 2 homes
- Full administrative function control and adherence
**Job description**
- Encompassing all aspect of people centred care, administration and customer service
- St Anne’s & St Joseph’s - Hunters Hill NSW
Provide exceptional customer and administrative support to residents, staff and visitors at our aged care, co-located Homes in Hunters Hill.
We are looking for a customer focused individual to join our team as our Administration Manager. This role is available on a full time basis working Monday to Friday. You will oversee the day to day operations of the Customer Relations and Administration office to ensure our home is resourced and able to continue to offer a quality care environment to our valued residents.
**Primary responsibilities**:
- Manage the admission process for new residents and liaising with residents and their families to support the transition into the home
- Schedule and conduct tours for potential residents’
- Act as the customer service champion for the Home by monitoring service standards and actioning resident satisfaction feedback
- Assist the Residential Manager with maintaining occupancy through community engagement and generating leads via events and other activities
- Assist the Residential Manager with HR, Recruitment, rostering & Payroll tasks, and more
- Provide leadership to the Administration Coordinator and staff
**To be successful for this role, you will have**:
- Extensive demonstrated experience in a same or similar Administration or Customer Service based role
- Business Administration or Customer Service-related qualification essential
- Sales experience across Health, Hospitality, Leisure and/or Tourism industries
- Roster Management experience in a multi-site and faceted environment
- Previous experience working with cross generational, multi nationality-based environments advantageous
- Willingness to provide evidence of Covid-19 vaccination
Catholic Healthcare is a leading not-for-profit provider of residential aged care, home and community services and retirement living across NSW and SE QLD. Together, our team of over 4500 people are dedicated to our Mission of helping the people that we serve to live life to its fullest every day_._
**Why you’ll love working with us**:
- An opportunity to build a career with a successful growing values-based organisation;
- Be part of a supportive and inclusive ‘people first’ culture; and
- Great salary packaging opportunities and other benefits.
So, if you’re looking for a role where you can make a positive & rewarding impact in a great organisation like ours, then we’d love to hear from you.
- Hello Recruitment Agencies, thanks for thinking of us. Right now, we’re looking to fill this opportunity directly so if we do need your assistance we’ll be in touch._
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