Digital Solutions Administrator

3 weeks ago

Hunters Hill, Australia Hunter's Hill Council Full time

Digital Solutions Administrator
35 hours per week

An exciting opportunity currently exists for a suitably qualified Digital Solutions Administrator to join our Digital & Customer Information team.

About the role
Reporting to the Manager Digital & Customer Information, the role will focus on strengthening our cyber security controls and implementation of the Digital and Customer Information Plan.

Key accountabilities:

- Assist in the development, implementation, maintenance & support of Council’s information systems (including Microsoft 365)
- Progress Council’s compliance with the Australian Signals Directorate Essential 8 security controls and information security manual
- Install hardware and software in accordance with business and user needs
- Support setup and usage of audio-visual equipment, video conferencing and telephone systems
- Investigate, analyse and prioritise assigned incidents and service requests for Council business systems.
- Provide information systems end user support services to ensure proper usage and functionality of the Council’s systems and networks
- Escalate unresolved system issues to appropriate vendors and manage these in accordance with agreed service level agreements to minimise system downtime

Benefits of working for us:

- Grade 15: $87,430.20 to $101,420.30 (depending upon skills and experience) + 11% super
- An investment in your professional growth, fostering continuous learning and development opportunities.
- Flexible Workplace Program
- Access to our employee Health and Wellbeing programs.

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