Administration Officer

3 weeks ago

Hunters Hill, Australia Catholic Healthcare Full time

**Job Description**:

- ** Permanent Full-time position (Monday to Friday)**:

- ** Not For Profit Salary Packaging (Pay less Tax)**:

- ** Leading Aged Care Provider offering job stability and a great team**:

- ** Hunters Hill, Hybrid work options available**

We have an exciting opportunity for an energetic and customer-centric individual who loves variety and thrives in a busy and integral position. Join our Health & wellness team in Home and Community Services based in Hunters Hill.

This role will be assisting with the onboarding of our aged care clients into various health & wellness programs. This role will require strong time management and prioritising skills, combined with your sense of urgency will aid in your success to manage leads and identify opportunities during the onboarding process. This role is fast paced with key deliverables and would be a perfect fit for an experienced administrator wanting a challenge or to take their next step

**_ Your days will include;_**
- Taking phone call enquiries for Health and Wellness Programs from potential clients
- Registering interested clients into appropriate programs
- Assisting clients to seek referrals with My Aged Care and following up until referral codes are received
- Assisting with program recruitment strategies such as mail outs, outbound phone calls and other promotional activities
- Providing program details and correspondence to new clients on registration
- Assisting in gathering evaluation data from clients following programs i.e. follow up phone calls, surveys etc
- Onboarding clients into Catholic Healthcare systems such as CRM and Procura (Client Billing)
- Ensuring all onboarding paperwork completed accurately
- Assisting coordinators to organise room bookings, speakers, and other resources required to commence programs
- Collating program evaluations and reporting to relevant teams and organisations
- Maintaining up to date waitlist with incoming referrals for programs
- Completing ad hoc administration tasks relating to Health and Wellness Programs
- Data entry, ensuring all data is accurately entered
- Other adhoc administration duties as necessary

**_ The ideal applicant will have;_**
- Excellent verbal and written communication skills
- Have a passion to assist the elderly through their health & wellness journey
- High level of computer literacy with the ability to learn internal systems
- Timely & accurate record keeping - client interactions & status
- Proficient Data Entry skills with high level of accuracy
- Ability to provide a seamless and supported hand over to business partners
- Must be able to provide evidence of Covid19 immunisation

Catholic Healthcare promotes the dignity, life and spirituality of older people through connected and inclusive communities across residential aged care, home and community services and retirement living across NSW and SE QLD. Our values of Courage, Compassion and Integrity sit at the core of everything we do.

Why you'll love working with us;
- Opportunity to take on an exciting role in a phase of rapid growth
- Build a career with a successful and leading values-based organisation
- Not For Profit Salary Packaging (Tax benefits that increase your take home pay)
- Be part of a supportive and inclusive ‘people first’ culture
- Access to over 800+ plus gyms and pools with Fitness Passport
- Access to Employee Assistance Program
- Long service leave after 5 years
- Annual leave loading

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