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Customer Service Inbound Call Centre Insurance

2 months ago

Melbourne, Australia SMAART Recruitment Full time

$65K base + Super | Located in Hawthorn 3122 | Onsite Parking
- Work-Life Balance | No Weekends | Friendly & Welcoming Culture | Business Hours
- WFH (flexibility) available AFTER 6-month probation | Career Progression

**What’s In It For You?**
- $65K plus Super
- No weekends Working Monday through to Friday
- Work-life balance: spend every weekend doing what you lovenot work
- Business hours between 8.30 am and 5 pm - no late nights
- Flexibility to work from home AND in the office (after 6m probation)
- Hawthorn 3122 - On site parking and easily accessible via public transport
- Be part of an emotionally intelligent environment that supports each other through personal and professional challenges
- Participate in inclusive and diverse team bonding exercises both in the office and out
- Encouragement to grow your skill set and progress in your career

**The Role**
- This is an inbound customer service role, where you will be assisting landlords and tenants with their insurance inquiries.
- You will be having genuine and real conversations, with a sincere willingness to help and solve problems, by doing right by your clients.
- **No Sales... No Cold Calls... No AHT... Could it get any better?**

**The Company & Culture**

Our client prides themselves on their compassion and their 5 core values.
- **Honest to the core**: We want to make sure our clients have the right insuranceso, we are always open and honest.
- **Do the right thing**: Our actions are always guided by an effort to do the right thing by our clients.
- **Take responsibility**: We own it - the good and the bad.
- **Incite optimism**: It is not through fear that we promote our products; it is through education
- **Be human**: We are a business built on relationshipswith people at its heart.

**Requirements**:

- To be considered for this role, you must have a minimum of 2 years’ experience in customer service.
- Call centre experience is a HUGE advantage
- Finally, you must care for others both personally and professionally.

**If this sounds like the perfect opportunity for youAPPLY**

If you would like to hear more information, you can contact Farra for a confidential chat at SMAART (Adelaide) Recruitment on 08 8232 6008 and find out more

** ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED

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