Hotel Executive Assistant Manager

6 months ago


Adelaide CBD, Australia Hotel Grand Chancellor Adelaide Full time

The Hotel Grand Chancellor Adelaide has a unique opportunity for an Executive Assistant Manager (EAM) to join our hotel.

We are seeking someone who is aspiring to one day being a Hotel Manager and who is dedicated to working on learning the skills and attributes required to be a General Manager one day

Due to the recent promotion of our current EAM stepping into a Hotel Manager position in one of our properties to manage as their own, this opportunity is for one who is seeking that progression and yearning to work towards achieving their long-term career goal in hotel management.

If you are ready for that next step as an Executive Assistant Manager, then please read on to learn more about what you will be responsible for.

The Executive Assistant Manager will report directly to our dedicated and innovative General Manager (GM). You will liaise with the GM to assume responsibility for the smooth day-to-day running of the hotel operations, profitability, guest experience and employee culture.

This position will be responsible for reporting on and overseeing the smooth operation in the following areas:

- Housekeeping
- Reservations (and rooms inventory/yield management)
- Front Office (including property management systems and associated software)
- Engineering
- Food and Beverage Outlets and Room Service
- Banquet/Conference Operations
- Middle Management Development and Growth

The EAM is part of our Senior Executive Management team and therefore requires the successful individual to have extensive experience and knowledge of hotel operations. In addition to operational knowledge the successful applicant will possess and have proven abilities in the following:

- Outstanding communication skills
- High level of attention to detail
- Exceptional leadership skills
- Ability to inspire and motivate teams
- Ability to build rapport and act with integrity
- Positive can-do attitude and will to lead from the front
- Be highly organised with the ability to prioritise

Requirements of this role are as follows:

- Full Australian working rights as this position is a permanent fulltime opportunity
- Must be available to provide flexibility to work over a 7-Day roster to meet business needs
- Able to provide three referees of either direct managers or senior supervisors

The successful EAM will be supported by the GM and HR Department to assist with their transition and will have the added benefit of still being able to access our current EAM for guidance.



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