Key Account Manager

1 month ago

Perth, Australia Liebherr-Australia Pty. Ltd. Full time

**Are you ready to drive success in the world of mining equipment?**

Liebherr is on the lookout for a results-driven Key Account Manager to join our team, focusing on nurturing and expanding relationships with some of our Key accounts across Western Australia, which include Roy Hill and Macmahon. The role will focus on the supply and management of the Mining Excavator, Off Highway Trucks and Dozer range. This is your chance to be part of a company that’s not just providing machinery; we’re building partnerships and powering industries

**What you'll do**:

- Foster and sustain relationships with our valued accounts.
- Serve as the primary point of contact for key accounts, ensuring their needs are met and exceeded.
- Develop and implement strategies to enhance customer satisfaction and loyalty.
- Collaborate with internal teams to ensure seamless service delivery and support for key accounts.

**Skills you'll demonstrate**:

- ** Drive Customer Success**: Analyse customer operations to understand their unique business challenges and cost pressures. Leverage this knowledge to develop and implement tailored equipment solutions that optimise productivity and efficiency supported by robust Total Cost of Ownership factors. Build strong relationships with key stakeholders to ensure maximum customer satisfaction.
- ** Strategic thinker**: Utilise data-driven insights to accurately forecast future demand for equipment and components. Collaborate with cross-functional teams to understand inventory levels and delivery. Work closely with customer support to resolve equipment issues promptly and coordinate with supply chain partners to streamline operations.
- ** Innovation** - always on the lookout for ways to improve account management processes.
- A Bachelor's degree in Engineering, Business Administration, or a related field.
- Proven experience in mining equipment sales, product management, or a similar role.
- Strong analytical skills and proficiency in data analysis tools (e.g., Excel, SQL, BI tools).
- Excellent communication and interpersonal skills to build and maintain strong customer relationships.
- A strategic mindset and the ability to think critically to identify opportunities for improvement.
- A deep understanding of the mining industry, its trends, and regulatory landscape.

**Our Offer**:
At Liebherr, we value your well-being. We offer a culture of recognition and reward, celebrating your contributions and ensuring you feel valued. You'll have access to generous benefits like retail and medical insurance discounts, bonus leave days, parental leave, and comprehensive training programs, fostering your personal and professional growth.

**Diversity and Inclusio**n

Diversity and inclusion sit at the heart of the Liebherr Group’s Core Values. We are committed to building a workforce that is representative of the communities in which we live, work and operate. Our culture thrives on mutual respect, teamwork and diversity of thought in the workplace.

**Culture**

We are dedicated to seeing our employees work together in an environment that fosters the true meaning of collaboration; a culture that creates the highest quality, cutting-edge products, long-lasting relationships, and improved organisational and individual capabilities. We aim to give our employees an opportunity to grow and develop their careers.

**How to apply**

Ready to make an impact? Follow the **Apply** links.

**Applications Close COB 29 November 2024**
- Applications from agencies or third parties will not be accepted._

**One Passion. Many Opportunities**.

**One Passion. Many Opportunities.**

**The company**:
Liebherr-Australia Pty Ltd is part of the Liebherr Group, which employs nearly 50,000 people, in more than 140 companies and 50 countries on every continent. Liebherr's decades of experience, knowledge, and dedication to the highest quality and most reliable technologies makes Liebherr a respected leader and a trustworthy partner to industry. Liebherr-Australia is responsible for selling and servicing earthmoving machines, mining machines, mobile cranes, tower cranes, maritime cranes as well as deep foundation machines throughout Australia and New Zealand. Though the company's 20 hectare Head Office Complex is based in Adelaide, Australia, the commitment to, and support of, New Zealand customers is unwavering.

**Location**:
Liebherr-Australia Pty. Ltd.

555 Great Eastern Highway

6104 Perth

Australia (AU)

**Contact**:
Jonathan Banks

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