Inbound Customer Service Consultant

4 weeks ago


Melbourne, Australia Startek Full time

Start Date: Monday, 22nd May 2023 - 2 Month Temp Contract
- Training in the CBD, then Work From Home (once competency has been reached)
- Rotating Rosters: Monday to Friday, 8:30am to 5:30pm

**About the role**
As an Inbound Customer Service Consultant, you will be responsible for taking calls from Auto Finance customers for our Banking & Finance client. Consultants will be required to empathise with their customer’s and answer questions to do with auto finance including providing pay out figures, loan repayments, credit checks and general customer service queries.

This is a fantastic opportunity to represent one of Australia's leading banks.

**Details you need to know**:

- Start Date: Monday, 22nd May 2023
- Training in our Melbourne CBD Office, then Work From Home (once competency has been reached)
- Rotating Roster: Monday to Friday, 8:30am to 5:30pm. No Weekends
- 2 month Casual Contract with the possibility of extension
- Pay Rate of $29.40 per hour plus super & leave & benefits (10 days at training wage of $28.46 per hour)

**About You**
- Previous Customer Service experience from within hospitality, retail or call centre
- Excellent communication skills including active listening and ability to display empathy with the customer
- Ability to problem solve
- Excellent time management skills
- Ability to work well within a team environment
- Accuracy and attention to detail
- Intermediate computer and numerical skills required.

**What you’ll get in return**
- Opportunity to start your career in banking and finance
- Opportunity to develop a career with a global organisation. Opportunity pathways can include:

- Leadership (Team Leaders & Operation Managers)
- Human Resources (HR, Recruit, Payroll)
- Training & Development
- IT Helpdesk
- Subject Matter Experts
- Workforce Planning and Real Time Analytics + much more
- Exciting Reward & Recognition program that run fun activities and awards
- Our own Social Club + much more

**Who we are at Startek**
Startek is a global outsourcing and technology services company committed to impacting clients’ business outcomes by focusing on enhancing customer experience across all touch points and channels. Present in 13 countries, Startek has more than 43,000 CX experts servicing clients across a range of industries, including Financial Services, Insurance, Technology, Telecom, Healthcare, Travel & Hospitality, Consumer Goods, Retail, and Energy & Utilities.


  • Inbound Consultant

    4 weeks ago


    Melbourne, Australia Optimum Consulting Group Full time

    A terrific opening has become available to join a growing superannuation firm in Melbourne's cbd on a 12 month fixed term contract. This role is an Inbound Consultant - Superannuation Specialist, providing high quality and professional customer service to existing and prospective members and employers. **The Role** Working within a team of 20 colleagues,...


  • Melbourne, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Inbound Consultant

    2 weeks ago


    Melbourne, Victoria, Australia Optimum Consulting Group Full time

    A terrific opening has become available to join a growing superannuation firm in Melbourne's cbd on a 12 month fixed term contract. This role is an Inbound Consultant - Superannuation Specialist, providing high quality and professional customer service to existing and prospective members and employers.The RoleWorking within a team of 20 colleagues, you will...


  • Melbourne, Victoria, Australia Clarrow Full time

    Melbourne Based Role Market Leader Education and Government AccountsInbound Sales Consultant Melbourne Based Role Market Leader Education and Government Accounts$75,000 + superClarrow is partnering with one of Australia's largest education IT hardware providers to recruit an Inbound Sales Consultant. Our client has been servicing the education industry for...


  • Melbourne, Australia Startek Full time

    Start on Wednesday, 31st of May 2023. Confirmation of successful offer on or before 24th of May 2023 - Work from Home FULL-TIME after the 4 week training period!!! - Rotating Roster: Monday to Friday, 7:00am to 7:00pm. No Weekend Work! **About the Work from Home Role** We are currently recruiting multiple Inbound Customer Service Consultant roles to be part...


  • Melbourne, Victoria, Australia SMAART Recruitment Full time

    Hybrid role - 3 days in Melbourne office, 2 remote (after training) Picturesque office conveniently located opposite Parliament train station Great progression opportunities | $70,000 packageWe are excited to be working with a bank where you have the opportunity to develop your career whilemaking a difference in the community. Located right in the heart of...


  • Melbourne, Victoria, Australia Acquire BPO Full time

    We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world We're an awardwinning global outsourcer providing contact center and back office services on behalf of our global...


  • Melbourne City Centre, Australia Travel Trade Recruitment Full time

    $65000 - $75000 per annum + super + bonus Melbourne CBD, Victoria - Reservations, Travel Agent - Permanent 4791SJ1 Favourite - I am looking for an experienced Inbound FIT or Groups Travel Consultant to work for a leading Inbound Travel provider based in Melbourne. Are you eager to join an established, leading travel company who value their staff? This is a...


  • Melbourne, Australia Acquire BPO Full time

    We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global...


  • Melbourne, Australia Shore Solutions Full time

    We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! - We’re an award-winning global outsourcer providing contact center and back office services on behalf of our...


  • Melbourne, Australia Startek Full time

    Start Date: Monday 5th of June 2023 - Work from Home! (after training in our Melbourne CBD office) - Rotating Roster: Monday to Friday, 8:00am to 8:30pm **About Startek** Startek is a leading global provider of customer experience management solutions. The company provides business process outsourcing and technology services to corporations around the world...


  • Melbourne, Victoria, Australia Bank of Queensland Full time

    About the RoleAs a Customer Service Consultant with BOQ Group, you will be servicing the needs of our customers across all our banking products at our Melbourne CBD contact centre.The role is phone based and all our calls are inbound enquiries from our BOQ customers. It's a fun, customer centric environment where there's heaps of support and focus on career...


  • Melbourne, Australia Weploy Full time

    **Benefits!**: - Award Winning Australian Brand - 7 package + quarterly commission - Early Sept Start - Monday to Friday working 3 days onsite, 2 from home **Your Next Role**: **Calling all Sale specialists!** We're looking for resilient, target driven and customer oriented individuals with at least 6-12 months recent Sales experience whether that be...


  • Melbourne, Australia Peninsula Health Full time

    Location: Melbourne | Southern Metropolitan Job type: Full time Organisation: Peninsula Health **Salary**: Salary not specified Occupation: Administration/Secretarial Reference: 34132 **-Join our busy inbound sales and customer service team in a growing business** - **Work for a supportive, friendly team**: - **Salary range of $74,000 a year - with...


  • Melbourne, Australia Peninsula Health Full time

    Location: Melbourne | Southern Metropolitan Job type: Full time Organisation: Peninsula Health **Salary**: Salary not specified Occupation: Administration/Secretarial Reference: 34675 **- Join our busy inbound sales and customer service team in a growing business** - **Work for a supportive, friendly team**: - **Salary range of $74,000 a year - with...


  • Melbourne, Australia ERM Power Limited. Full time

    Sales / Account Management - Permanent Full Time - Melbourne 4/8/2023 - We invest time in our people and help them chart their own career trajectory - Be part of high performing team with a great team culture - We prioritise respect for each other, our customers, communities & stakeholders. **Who are we?** We are Powershop, Australia’s most recognised...


  • Melbourne, Australia Shell Energy Full time

    We invest time in our people and help them chart their own career trajectory - Be part of high performing team with a great team culture - We prioritise respect for each other, our customers, communities & stakeholders. **Who are we?** We are Powershop, Australia’s most recognised climate conscious energy retailer. We have been championing renewable...


  • Melbourne, Australia HOBAN Recruitment Full time

    **Inbound Customer Service Officer** Are you looking for a new customer service opportunity in 2023? Our client in Laverton - an Agricultural chemical supplier are seeking multiple** Customer Service Officers** to join their Customer Service Team. **Your role** Reporting to the Customer Service Team Lead you will manage a high volume of inbound calls...


  • Melbourne, Australia Conquest Personnel Pty Ltd Full time

    **Kick-start YOUR career!!** A fantastic long-term opportunity to join a **well-known company in the window furnishings industry** in a broad customer service Consultant role! **The Benefits**: - Look to move into a **hybrid style role** once you have established yourself and feel comfortable in the position - **Broad role** - be exposed to many different...


  • Melbourne, Victoria, Australia Shell Energy Full time

    Join a supportive team who take pride in delivering great customer outcomes Create a better energy future for our customers Flexible work options, competitive salary with generous leave benefitsWho are we?We are Powershop, Australia's most recognised climate conscious energy retailer. We have been championing renewable energy and carbon neutrality since we...