Customer Service Representative

5 months ago

Hoppers Crossing, Australia All Green Nursery and Garden (Hoppers Crossing) Full time

**CORE RESPONSIBILITIES**
- Provide exceptional customer service to ensure our overall objectives are met.
- Maintain strong relationships with existing customers.
- Ability to take 50 - 120 calls per day.
- Engage with customers to gain and understanding of their requirements and then directing them to the relevant department within the business to provide further expertise (e.g. Bulk quotes, Plant quotes)
- Processing sales.
- Development of product knowledge to be able to provide advice on add-on products or alternatives and to be able to remain confident in responding to customer questions.
- To engage with customers in a professional way that promotes increasing revenue opportunities, sales effectiveness and builds positive brand awareness.
- Promote in house customer incentive programs,
- Meeting departmental KPIs
- Ensuring departmental non-negotiables are adhered to.
- Ensuring Business Non-Negotiables are adhered to.
- Participate in ongoing Customer Sales training.
- Liase with other departments in a professional manner to ensure customer needs are met.
- Reporting to Customer Sales Supervisor and Sales Team Leader.

**ABOUT YOU**
- Previous experience in sales
- Previous experience in a call center environment
- Ability to deliver excellent Customer Sales skills.
- Have high computer literacy skills.
- Have ability to multi-task.
- Have excellent communication skills (written and verbal).
- Have an ability to work in a fast-paced environment.
- Have excellent time management and organisation skills.
- Have high attention to detail skills.
- Have a passion for learning.
- Have a positive can-do attitude and work well within a team.
- Must be available to work weekends occasionally if required.

**Job Type**: Casual

Pay: $26.00 - $30.00 per hour

Expected hours: 10 - 38 per week

**Benefits**:

- Employee discount
- Employee mentoring program
- Referral program

Schedule:

- 8 hour shift
- Day shift
- Morning shift

Supplemental pay types:

- Overtime pay

**Experience**:

- Inbound call centre: 1 year (required)
- Outbound call centre: 1 year (required)
- Customer service: 1 year (required)

Work Authorisation:

- Australia (required)

Work Location: In person

  • Customer Service Representative

    4 days ago

    Hoppers Crossing, Australia All Green Nursery and Garden (Hoppers Crossing) Full time

    **CORE RESPONSIBILITIES** - Provide exceptional customer service to ensure our overall objectives are met. - Maintain strong relationships with existing customers. - Ability to take 50 - 120 calls per day. - Engage with customers to gain and understanding of their requirements and then directing them to the relevant department within the business to provide...

  • Customer Service and Sales Representative

    3 weeks ago

    Hoppers Crossing, Victoria, Australia Beacon Lighting Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Part Time Sales and Service Assistant at our Hoppers Crossing store.Key ResponsibilitiesProvide exceptional customer service to our retail and trade customersPromote and expand our Trade Loyalty Program and Trade accountsDevelop strong product knowledge to...

  • Customer Service and Sales Representative

    4 weeks ago

    Hoppers Crossing, Victoria, Australia Beacon Lighting Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Part Time Customer Service and Sales Assistant at our Hoppers Crossing store.This is a permanent part-time role, averaging approximately 34 hours per fortnight, including every second weekend (Saturday and Sunday). As a key member of our team, you will be...

  • Customer Service and Sales Representative

    4 weeks ago

    Hoppers Crossing, Victoria, Australia Beacon Lighting Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Part Time Customer Service and Sales Assistant at our Hoppers Crossing store.This is a permanent part-time role, averaging approximately 34 hours per fortnight, including every second weekend (Saturday and Sunday).Key ResponsibilitiesProvide exceptional...

  • Customer Service and Sales Representative

    4 weeks ago

    Hoppers Crossing, Victoria, Australia Beacon Lighting Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Part Time Customer Service and Sales Assistant at our Hoppers Crossing store.This is a permanent part-time role, averaging approximately 34 hours per fortnight, including every second weekend (Saturday and Sunday).Key ResponsibilitiesProvide exceptional...

  • Customer Service and Sales Representative

    3 weeks ago

    Hoppers Crossing, Victoria, Australia Beacon Lighting Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Part Time Sales and Service Assistant at our Hoppers Crossing store.Key ResponsibilitiesProvide exceptional customer service to our retail and trade customersPromote and expand our Trade Loyalty Program and Trade accountsDevelop strong product knowledge to...

  • Customer Service and Sales Representative

    2 weeks ago

    Hoppers Crossing, Victoria, Australia Beacon Lighting Full time

    About the RoleWe are seeking a skilled and enthusiastic Part Time Customer Service and Sales Assistant to join our team at Beacon Lighting's Hoppers Crossing store.Key ResponsibilitiesProvide exceptional customer service to our retail and trade customersPromote and expand our Trade Loyalty Program and Trade accountsDevelop strong product knowledge to assist...

  • Customer Service and Sales Representative

    3 weeks ago

    Hoppers Crossing, Victoria, Australia Beacon Lighting Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Part Time Sales and Service Assistant at our Hoppers Crossing store.This is a permanent part-time role, averaging approximately 34 hours per fortnight, including every second weekend (Saturday and Sunday).As a Sales and Service Assistant, you will be...

  • Customer Service and Administration Team Member

    4 days ago

    Hoppers Crossing, Victoria, Australia O'Brien Glass Industries Limited Full time

    About the Role:Face to Face customer service to deliver the best experience to our customers.Ensure our customers have the best experience within the Branch.Answer customer inquiries via telephone, email, and in-person.Provide support to the manager and the running of daily operations.Keep customers updated on delivery lead times.Undertake repair inspections...

  • Customer Service Officer

    5 months ago

    Hoppers Crossing, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    **VIC, BK Gymnastics - Hoppers Crossing 3029** - Great career paths and development with this new Belgravia venture - Opportunity to make a real difference to our community - Casual and Part Time positions available This is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave lasting positive...

  • Customer Experience Specialist

    4 days ago

    Hoppers Crossing, Australia O'Brien Glass Industries Limited Full time

    Our Customer Service and Administration Team is the first point of contact to our AutoGlass customers. Our NEW Hoppers Crossing Service Centre will be opening soon and we are looking for an experienced Customer Service Expert with Administration experience to start ASAP and be able to hit the ground running! - Monday - Friday 8.00am - 4.00pm - May be...

  • Customer Service Coordinator

    7 months ago

    Hoppers Crossing, Australia Coates Full time

    **About us** You’ve probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we’re more than just scissor lifts and diggers. We’re an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training. We’re proudly...

  • Customer Service Coordinator

    5 months ago

    Hoppers Crossing, Australia Coates Full time

    **About us** You’ve probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we’re more than just scissor lifts and diggers. We’re an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training. We’re proudly...

  • Customer Experience Specialist

    5 days ago

    Hoppers Crossing, Australia O'Brien Glass Industries Limited Full time

     Our Customer Service and Administration Team is the first point of contact to our AutoGlass customers.  Our NEW Hoppers Crossing Service Centre are looking for an experienced Customer Service Expert with Administration experience to start ASAP and be able to hit the ground running!  Monday - Friday 8.00am - 4.00pmMay be required to work some...

  • Customer Experience Specialist

    3 days ago

    Hoppers Crossing, Australia O'Brien Glass Industries Limited Full time

    Full Time - Hoppers Crossing, VICOur Customer Service and Administration Team is the first point of contact to our AutoGlass customers. Our NEW Hoppers Crossing Service Centre will be opening soon and we are looking for an experienced Customer Service Expert with Administration experience to start ASAP and be able to hit the ground running! Monday - Friday...

  • Customer Experience Specialist

    4 days ago

    Hoppers Crossing, Australia O'Brien Glass Industries Limited Full time

     Our Customer Service and Administration Team is the first point of contact to our AutoGlass customers.  Our NEW Hoppers Crossing Service Centre will be opening soon and we are looking for an experienced Customer Service Expert with Administration experience to start ASAP and be able to hit the ground running!  Monday - Friday 8.00am - 4.00pmMay be...

  • Customer Service and Sales Associate

    3 weeks ago

    Hoppers Crossing, Victoria, Australia Beacon Lighting Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Part Time Customer Service and Sales Assistant at our Hoppers Crossing store.This is a permanent part-time role, averaging approximately 34 hours per fortnight, including every second weekend (Saturday and Sunday).Key ResponsibilitiesProvide exceptional...

  • Customer Service Team Member

    5 months ago

    Hoppers Crossing, Australia Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...

  • Part Time Customer Service and Sales Assistant

    2 weeks ago

    Hoppers Crossing, Australia Beacon Lighting Full time

    **Utilise your sales skills and passion for interior design to light up our customers' lives!** - ** Permanent part time customer service and sales role available at our Hoppers Crossing store**: - ** Comprehensive and ongoing training - no lighting experience needed!**: - ** Job security, performance based profit share incentives, generous team member...

  • Sales Development Representative

    2 weeks ago

    Hoppers Crossing, Victoria, Australia Total Tools Full time

    Role OverviewTotal Tools is seeking a highly skilled Commercial Sales Assistant to join our team. As a key member of our sales team, you will be responsible for building and maintaining relationships with commercial customers, providing expert advice on our extensive range of products, and driving sales growth in a target-driven environment.Key...