Customer Service Professional for O'Brien Glass Industries

3 days ago


Hoppers Crossing, Victoria, Australia O'Brien Glass Industries Limited Full time
About the Role

We are seeking an experienced Customer Service Expert to join our team at O'Brien Glass Industries Limited in Hoppers Crossing, VIC. As a key member of our Customer Service and Administration Team, you will be responsible for delivering exceptional customer experiences through face-to-face interactions, telephone, email, and other communication channels.

The successful candidate will have excellent communication skills, a positive attitude, and the ability to work effectively in a fast-paced environment. Key responsibilities include:

  • Greeting customers and visitors with a warm and welcoming smile
  • Ensuring seamless delivery of services to our valued customers
  • Providing timely updates on delivery lead times
  • Conducting repair inspections on vehicles
  • Exploring customer needs and providing tailored solutions

Key Requirements

  • Professional communication and presentation skills
  • Must have a current driver's license
  • Ability to resolve issues and create solutions for customers
  • Support the Branch Manager with administrative tasks
  • Excellent time management and prioritization skills
About You

We are looking for an individual who is passionate about delivering exceptional customer service, has excellent communication skills, and can work effectively in a fast-paced environment. If you have a strong track record of customer-facing experience and a willingness to learn and grow with our team, we encourage you to apply.

Salary Information

The salary for this role is $31.50 per hour, plus superannuation benefits. We offer a competitive remuneration package, including opportunities for growth and development within our organization.

Benefits

  • Supportive and collaborative team environment
  • Growth and development opportunities
  • Competitive salary and benefits
  • Reward and recognition programs


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