Customer Service Ambassador

2 weeks ago


Hoppers Crossing, Victoria, Australia Great Southern Bank Full time

Great Southern Bank is committed to helping Australians own their own home.

We're seeking a Customer Service Specialist to provide exceptional support and serve the local community as the first point of contact for our customers and their retail banking needs.

About This Role

This role will make an impact by:

  • Helping customers meet their financial goals through our great value savings, insurance, and personal lending products
  • Delivering sales and lending results
  • Supporting our purpose of helping every Australian own their own home

To succeed in this role, you'll enjoy:

  • Learning new things such as new products, services, and ways of working
  • Challenging yourself to go above and beyond with each customer conversation
  • Meeting new people and building connections in your local community
  • Helping solve problems for customers by matching products and solutions to needs
  • Getting results that help our customers achieve their financial and lifestyle goals
  • Protecting customers through strict adherence and compliance to policies and regulations
Your Benefits

You'll be part of a force for good at Great Southern Bank, where our success benefits everyday people and families. As a valued member of our team, you'll enjoy a range of fantastic benefits, including:

  • A competitive salary of $60,000 - $80,000 per annum, depending on experience
  • Opportunities for professional development and career growth
  • A flexible work environment, including the option to work from home two days a week
  • Access to our wellbeing centre, promoting your physical and mental health
  • Discounts on a wide range of Great Southern Bank products and services


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