Claims Consultant
6 months ago
**DETAILS**:
**Department**Insurance
**Location**Sydney, NSW
- Strong career path & potential
- Training, development & mentoring
- Great team culture with lots of opportunities
Become an integral part of this award-winning team, working closely to support the brokers to deliver on our service promise in their time of need - during claims.
**The Job**
- Lodgement and Management claims across both domestic and business policies, ensuring swift and positive resolution.
- Work collaboratively to support the insurance broking teams to drive the best outcomes for your shared clients
- Proactively work with the insurer partners to negotiate the best settlement with speed, open communication and transparency, always putting the client first
- Ensure customer service is provided at a very high level, ensuring each and every interaction with clients is a positive experience and drives customer retention, including providing accurate responses to client queries within 24 hours.
- Full-time role based at King Street Wharf office.
**What you need to succeed**
- Experience as a claims consultant across both business and domestic lines
- Passion for success - high performers only need apply
- Attention to detail and strong accuracy as well as organisational skills
- “Can-Do” attitude, finding solutions rather than problems and able to think on your feet
- Confidence speaking with clients at all levels
**What’s in it for you?**
- Great Culture with genuine work-life balance
- Professional Development and training programs
- Be part of a Professional Team - Excellence Awardee for Brokerage of the Year, Broker of the Year and Best Customer Service for the last 5 years.
- Staff benefits - in addition to a competitive salary, we offer great benefits that reward our loyal team members
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