Help Desk Agent
2 weeks ago
**The Firm**
This well established global law firm is based in Melbourne CBD and leaders in their feild. They have a strong focus on creating work life balance and are actively engaged with giving back to the community. This well-established firm fosters an honest, friendly, and supportive working culture.
With more than 200 employees, this firm are seeking a Legel 1 Helpdesk Agent to join their busy practice on a three month temporary basis.
**The Role**
Although located in Melbourne this role provides technology support to the firm as part of the National Technology Support Desk Team.
Responsibilities in this role will include, however are not limited to:
- Support IT infrastructure hardware and software (desktops, laptops, soft phones, mobiles, switches, routers, and servers).
- Setup and trouble shoot audio visual and video conferencing systems.
- Resolve network scanning and printing issues.
To be considered for this opportunity you must have:
- 1-2 years' experience in technology support.
- Demonstrated excellent communication skills.
- Prior experience working within a helpdesk environment.
- Ability to conduct initial investigation and diagnosis of issues.
- A willingness to learn and be self-motivated.
**What’s in it for you?**
This role will give you exposure to multiple practice areas and will also offer you:
- A varied role with no two days the same
- Opportunity to work with a growing national brand
- Causal Friday’s & active social club
**To Apply
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