Hotel Front Office

4 days ago


Mount Buller, Australia Buller Ski Lifts Full time

**Location**

Mt Buller

**Department**

Hotel Operations

**Type**

Seasonal

**Description**

Your Responsibilities Include (but are not limited to):

- Provide a high level of customer service to enhance guest experience
- Accurately audit guest reservations and daily revenue postings
- Adhere to Hotel Ops & BSL policies and procedures
- Follow workplace practices accordingly, complete tasks in a timely fashion and consistently display professionalism
- Treat all guests, peers and external parties with respect, sensitivity and understanding
- Prepare and distribute hotel accommodation reports
- Perform daily payment reconciliation
- Ensure overnight safety and security of the property
- Follow direction from the Front Office and Hotel & Apartments Managers for daily tasks, including unexpected situations that may arise

We're looking for people with:

- Previous Hotel Reception or Administrative related work
- Past experience with financial procedures such as reconciliation of accounts is preferred
- Demonstrated a high level of customer service inclusive of dealing with challenging persons in a professional manner
- Excellent interpersonal, verbal and written communication skills
- Use of EFTPOS terminals including manually making a purchase
- Can work efficiently with no supervision
- High level of organisation and time management
- Current knowledge of Mount Buller, the Australian ski industry and alpine tourism is preferred
- Current Driver's License - strong driving experience as snow driving is required
- A ‘can do’ attitude
- Work effectively within a team whilst also showing one’s own initiative
- Be flexible, punctual and committed to your work schedule (overnight shifts)
- Ability to remain calm and friendly under pressure
- Making the most of challenging or unfamiliar environment, including the ability to act with urgency and respond positively to situations
- Resilience to work and reside in isolating conditions

Benefits of Working with Us
- Casual Pay Rate - starting at $30 per hour
- Free of Charge Season Lift Pass - allows you to ski or snowboard all season long

On Mountain Accommodation: $182.00 per week

Off Mountain Accommodation (approx. 20 minutes from the resort): $159.00 per week
- 10% Discount on Ski and Snowboard Private Lessons
- 20% Discount on Full Retail and Rentals at our 10 stores
- 20% Discount on Food and Beverage at over 11 Outlets
- Free staff transport from the Mountain to Mansfield and back (8 runs each way, every day over winter)
- Free staff car parking at the base of the mountain (Mirimbah)

What’s Next?

Ready for your next adventure? Successfully shortlisted applicants will be contacted from early to mid February 2025 and scheduled for a one-on-one video call interview.

Interview Date: Interviewing will commence mid-February 2025.

We are single-minded about delivering the best possible mountain experiences for our guests and our team. We will deliver training, opportunity and support and invite you to join us.
- Buller Ski Lifts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, sexual orientation, gender identity, disability, or any other status protected by applicable law._


  • Front Office Manager

    7 months ago


    Mount Buller, Australia Buller Ski Lifts Full time

    **Location** Mt Buller **Department** Hotel Operations **Type** Seasonal **Description** Our team is passionate our mountain and our people. If you thrive on the satisfaction of great customer care, being on the ball, being professional, are ready for a life-changing challenge and the chance to be part of a power-team - let’s talk! Mt Buller...

  • Hotel Front Office

    4 days ago


    Mount Buller, Australia Buller Ski Lifts Full time

    **Location** Mt Buller **Department** Hotel Operations **Type** Seasonal **Description** Your Responsibilities Include (but are not limited to): - Provide a high level of customer service to enhance guest experience - Assist in leading the Hotel Reception team - Accurately maintain guest reservations - Adhere to Hotel Ops & BSL policies and...

  • Hotel Front Office

    4 days ago


    Mount Buller, Australia Buller Ski Lifts Full time

    **Location** Mt Buller **Department** Hotel Operations **Type** Seasonal **Description** Your Responsibilities Include (but are not limited to): - Provide a high level of customer service to enhance guest experience - Accurately maintain guest reservations - Adhere to Hotel Ops & BSL policies and procedures - Work cooperatively with all Hotel team...


  • Mount Buller, Australia Mt. Buller Full time

    **ARLBERG HOTEL MT. BULLER** Our Housekeeping team is responsible for the efficient and hygienic service of high quality Accommodation at Arlberg Hotel on the side of the main ski run Bourke Street. Our Room Attendants team is dedicated to guest service, quality products and assisting our guests. As a front line representatives of the Arlberg Hotel, all our...

  • Front of House Staff

    7 months ago


    Mount Moriac, Australia Mount Moriac Hotel Full time

    On offer at the Mount Moriac Hotel are Casusl with the posibility of part or full time for the right applicant, for front of house staff, The Mount Moriac Hotel is a family owned and operated country pub, with a great atmosphere and friendly work environment. Hourly pay rates are as per the award. Skills Required - RSA - Customer Service - Problem Solving -...

  • Front Office Manager

    4 months ago


    Upper Mount Gravatt, Australia MERCURE Full time

    **Company Description** Accor is the world’s largest and fastest-growing hotel group with a network of more than 5,000 properties in over 90 countries. We are far more than a worldwide leader. Globally, we are more than 260,000 hospitality experts placing people at the heart of what we do and nurturing real passion for service and achievement beyond...

  • Front Line Consultant

    7 months ago


    Mount Buller, Australia Buller Ski Lifts Full time

    **Location** Mt Buller **Department** Buller Holidays **Type** Seasonal **Description** Our team is passionate about our mountain and our people. If you thrive on the satisfaction of great customer care, being on the ball, being on time, are ready for a life-changing experience and the chance to be part of a power-team - let’s talk! Mt Buller...


  • Upper Mount Gravatt, Australia MERCURE Full time

    **Company Description** Accor is the world’s largest and fastest-growing hotel group with a network of more than 5,000 properties in over 90 countries. We are far more than a worldwide leader. Globally, we are more than 260,000 hospitality experts placing people at the heart of what we do and nurturing real passion for service and achievement beyond...


  • Upper Mount Gravatt, Australia MERCURE Full time

    Company Description Accor is the world’s largest and fastest-growing hotel group with a network of more than 5,000 properties in over 90 countries. We are far more than a worldwide leader. Globally, we are more than 260,000 hospitality experts placing people at the heart of what we do and nurturing real passion for service and achievement beyond...


  • Mount Lawley, Australia Dentique Dental Spa Full time

    You are looking for an opportunity to contribute to and help grow a small dental business by serving as the first point of contact and representing the business's image. You like people and are confident when dealing with patients, face-to-face and on the phone. You can control the patient’s barriers and communicate what’s needed with grace and empathy...


  • Mount Lawley, Australia Dentique Dental Spa Full time

    We seek a highly motivated and skilled Front Office Coordinator/Dental Receptionist to join our rapidly expanding dental practice. If you are looking for a challenging and fun part-time position and have the skills and enthusiasm to excel in a fast-paced, energetic environment, then this opportunity is for you! As a Front Office Coordinator/Dental...


  • Mount Lawley, Australia Dentique Dental Spa Full time

    We seek a highly motivated and skilled Front Office Coordinator/Dental Receptionist to join our dental practice. If you are looking for a full-time position and have the skills and enthusiasm to excel in a fast-paced, energetic environment, then this opportunity is for you! **As a Front Office Coordinator/Dental Receptionist, you will be responsible...


  • Mount Lawley, Australia Dentique Dental Spa Full time

    Front Office CoordinatorFull-Time Opportunity No Experience Needed — Just a Passion for Helping OthersAre you enthusiastic, organised, and passionate about providing exceptional patient care? If you're ready to take on a fulfilling role in a growing dental practice and eager to learn, Dentique Dental Spa in Mount Lawley, WA, wants to hear from you!Why...


  • Upper Mount Gravatt, Australia The Trustee for Visa Empire Trust Full time

    Job Title: Front Desk Receptionist **Responsibilities**: - Greet and welcome clients in a professional and friendly manner - Manage and maintain the appointment schedule for clients and staff - Provide information to clients about our services and fees - Ensure the reception area is clean, organized, and presentable - Manage incoming and outgoing mail,...


  • Mount Lawley, Australia Dentique Dental Spa Full time

    **Dental front office coordinator and practice manager** Are you looking for a challenging and rewarding full-time position, where you can use all of your dynamic skills in a friendly and energetic environment? We are looking for an enthusiastic front office coordinator that can step into the practice manager position to join and lead our dental team. We...

  • Assistant Manager

    3 months ago


    Upper Mount Gravatt, Australia MERCURE Full time

    **Company Description** Accor is the world’s largest and fastest-growing hotel group with a network of more than 5,000 properties in over 90 countries. We are far more than a worldwide leader. Globally, we are more than 260,000 hospitality experts placing people at the heart of what we do and nurturing real passion for service and achievement beyond...


  • Upper Mount Gravatt, Australia The Trustee for Visa Empire Trust Full time

    Job Title: Front Desk Receptionist **Responsibilities**: - Greet and welcome clients in a professional and friendly manner - Manage and maintain the appointment schedule for clients and staff - Provide information to clients about our services and fees - Ensure the reception area is clean, organized, and presentable - Manage incoming and outgoing mail,...

  • Concierge for Vip's

    7 months ago


    Mount Waverley, Australia Manhattan Group Full time

    We are currently seeking a dedicated and enthusiastic **VIP Concierg**e to join a renowned **Investment, Hospitality including Hotel Company in Melbour**ne. This is an exciting opportunity to work with high-profile _VIP investors, clients & partners_ and contribute to their overall satisfaction and loyalty. The position is based in the Head Office, and we...

  • Office Manager

    2 weeks ago


    Mount Hardey, Australia Talent Connect 360 Full time

    Position: Office Manager Location: Perth, WA Company: Confidential **Salary**: Negotiable We are seeking a highly organized and proactive Office Manager to oversee the smooth operations of our multiple office locations for one of our Client Based in Perth. This role is essential to maintaining a productive and professional work environment across all...

  • Office Manager

    2 months ago


    Mount Hardey, Australia Talent Connect 360 Full time

    Looking for Office Manager Location - Perth Job Overview: We’re looking for a proactive and highly organized Office Manager to oversee operations across multiple office locations for one of our client. You’ll play a key role in maintaining a professional, welcoming environment, handling daily administrative tasks, supporting staff, and ensuring a...