Trainee Front Office Co-ordinator

3 weeks ago


Mount Lawley, Australia Dentique Dental Spa Full time
Front Office Coordinator

Full-Time Opportunity
 No Experience Needed — Just a Passion for Helping OthersAre you enthusiastic, organised, and passionate about providing exceptional patient care? If you're ready to take on a fulfilling role in a growing dental practice and eager to learn, Dentique Dental Spa in Mount Lawley, WA, wants to hear from you

Why Join Our Team?
  • Modern, Cutting-Edge Facilities: Work in a state of the art Dental Spa with advanced technology.
  • Supportive and Friendly Environment: Be part of a positive team that values collaboration and growth.
  • Professional Development: Access hands on training and ongoing mentorship
  • Rewarding Career: Play a key role in transforming patients' smiles and building lasting relationships.
About Dentique Dental SpaWe are a successful general and cosmetic Dental Practice renowned for providing outstanding dental and dento-facial cosmetic care.  As Diamond Invisalign Providers, our experienced and friendly Dentist specialises in smile makeovers improving the self confidence of our clients

We believe in maintaining a supportive environment where both our patients and team members can thrive.

Your Role as Front Office CoordinatorYou will be the first point of contact for our patients, making a lasting impression and ensuring that every patient feels welcomed and cared for. Your key responsibilities will include:
  • Greeting and Assisting Patients: Create a warm and welcoming environment for all patients.
  • Appointment Scheduling: Efficiently manage the appointment calendar to meet patients’ needs and support clinic flow.
  • Handling Inquiries: Answer phone calls, emails, and questions in a friendly, professional manner.
  • Patient Education: Explain dental procedures, treatment plans, and payment options clearly and compassionately.
  • Billing and Payments: Process payments, manage insurance claims, and handle basic financial transactions.
  • Team Support: Assist the Dentists and clinical team by coordinating treatment plans and follow-ups.
  • Converting Leads: Support the conversion of new inquiries into long-term patients by delivering exceptional service.
What We’re Looking For:
  • A positive attitude and a willingness to learn — no prior Dental experience is required
  • Strong communication and interpersonal skills: Ability to connect with patients and colleagues professionally.
  • Excellent organizational skills and attention to detail in a fast-paced environment.
  • Basic computer skills and a comfort with learning new systems and software.
  • A team player who is reliable, proactive, and enthusiastic.
We will provide comprehensive training to ensure you have all the tools you need to succeed. If you’re motivated and eager to grow, we want to invest in you

What We Offer:
  • Competitive Remuneration Package
  • Ongoing professional development
  • A Supportive, growth oriented environment with a team that celebrates successes
Ready to Apply?If you’re excited about starting a rewarding career in dental care and want to join a dynamic team, we’d love to hear from you

Please send your cover letter and resume to be considered.

About Dentique Dental Spa:

www.DentiqueDentalSpa.com.au



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