Trainee Front Office Co-ordinator
3 weeks ago
Full-Time Opportunity
No Experience Needed — Just a Passion for Helping OthersAre you enthusiastic, organised, and passionate about providing exceptional patient care? If you're ready to take on a fulfilling role in a growing dental practice and eager to learn, Dentique Dental Spa in Mount Lawley, WA, wants to hear from you
Why Join Our Team?
- Modern, Cutting-Edge Facilities: Work in a state of the art Dental Spa with advanced technology.
- Supportive and Friendly Environment: Be part of a positive team that values collaboration and growth.
- Professional Development: Access hands on training and ongoing mentorship
- Rewarding Career: Play a key role in transforming patients' smiles and building lasting relationships.
We believe in maintaining a supportive environment where both our patients and team members can thrive.
Your Role as Front Office CoordinatorYou will be the first point of contact for our patients, making a lasting impression and ensuring that every patient feels welcomed and cared for. Your key responsibilities will include:
- Greeting and Assisting Patients: Create a warm and welcoming environment for all patients.
- Appointment Scheduling: Efficiently manage the appointment calendar to meet patients’ needs and support clinic flow.
- Handling Inquiries: Answer phone calls, emails, and questions in a friendly, professional manner.
- Patient Education: Explain dental procedures, treatment plans, and payment options clearly and compassionately.
- Billing and Payments: Process payments, manage insurance claims, and handle basic financial transactions.
- Team Support: Assist the Dentists and clinical team by coordinating treatment plans and follow-ups.
- Converting Leads: Support the conversion of new inquiries into long-term patients by delivering exceptional service.
- A positive attitude and a willingness to learn — no prior Dental experience is required
- Strong communication and interpersonal skills: Ability to connect with patients and colleagues professionally.
- Excellent organizational skills and attention to detail in a fast-paced environment.
- Basic computer skills and a comfort with learning new systems and software.
- A team player who is reliable, proactive, and enthusiastic.
What We Offer:
- Competitive Remuneration Package
- Ongoing professional development
- A Supportive, growth oriented environment with a team that celebrates successes
Please send your cover letter and resume to be considered.
About Dentique Dental Spa:
www.DentiqueDentalSpa.com.au
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