Part Time Medical Receptionist

2 months ago


Windsor, Australia Windsor Family Practice & Ponds Family Practice Full time

**Job Duties and Responsibilities**:

- Be the first point of contact for patients attending our family practice
- Assist in providing exceptional care and customer service to patients of all ages
- Answer **multi-lined telephones** and take responsibility for follow-up actions including correspondence with other medical practices and booking appointments for patients.
- Process payments and invoices from GP's with ability to troubleshoot any billing issues (Medicare billing, Private Health Insurance, Private billing)
- Use **Best Practice Software** for appointment bookings and scheduling
- Multitask and prioritise during peak times while maintaining a professional manner
- Work independently in high pressure environments
- Management of the waiting area including patient flow and tidiness
- Running errands
- Stocking medical supplies and maintaining cleanliness of doctor’s rooms
- Sorting and sending mail
- Maintaining professionalism and confidentiality at all times

**ESSENTIAL SKILLS**:

- Previous reception experience
- Weekday availability
- Ability to work in both Windsor and The Ponds on a regular basis
- Strong management and organisational skills
- Good communication skills
- Professional, compassionate and caring
- An enthusiastic team player
- Ability to follow instructions carefully and take responsibility
- Dependable and reliable with a strong work ethic

**Job Types**: Part-time, Casual

Pay: $28.00 - $33.00 per hour

Expected hours: 16 - 36 per week

Schedule:

- 8 hour shift
- Afternoon shift
- Day shift
- Morning shift

Application Question(s):

- Which days and times are you available on a regular basis?

**Experience**:

- Medical receptionist: 1 year (required)

Licence/Certification:

- Driver Licence (required)

Work Location: In person

Application Deadline: 19/09/2024
Expected Start Date: 30/09/2024



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