Private Patient Officer

3 weeks ago

Sydney Western Suburbs, Australia NSW Health Full time

**Employment Type**: Temporary Part Time, 19 hours per week for 12 months and Casual

**Location**: Campbelltown Hospital

**Position Classification**: Administration Officer Level 5

**Remuneration**: $35.33 - $36.17 per hour

**Requisition ID**: REQ407900

**Application Close Date**: 25/06/2023

**Interview Date Range**: 28/06/2023 - 05/07/2023

**About the Opportunity**
The team at Campbelltown Hospital are in search of a dynamic, enthusiastic and driven Private Patient Officer (Administration Officer Level 5) to join their dedicated team. This position is a temporary 12 month appointment from commencement and will work a variety of rotating shifts including 3.30pm to midnight and 8pm to midnight Monday to Sunday within the Emergency Department.

We are looking for someone who is a skilled administrator and is highly adaptable in their skills. You will be able to prioritise and manage your work and maintain a high standard across your duties.

Your attention to detail and accuracy are imperative in this role and you will be able to easily manage your time and ensure efficiency of service delivery. Your bright personality will ensure you can work well in a dedicated team and assist with problem solving and planning to enhance the team outcomes.

Working within a highly skilled team, this role offers an incredible learning opportunity and is an evolving role which has a high potential for growth and development. The team is highly supportive and offers you a great opportunity to make a real difference to the community and wider local health district.

If you are ready to take on this rare opportunity, click APPLY NOW

**What You'll be Doing**
The Private Patient Officer (PPO) represents the Financial Services Unit as the initial point of contact for local and international insurers, patient groups, hospital administration staff and clinical staff, on patient fee matters. The role of the Private Patient Officer is pivotal to the Local Health Districts strategy to raise additional revenue from patients electing to use their private health insurance.

This is an extremely important initiative and contributes to the purchase of clinical equipment and employment of front line clinical staff. The PPO reports to the facility Revenue Manager and will make a central contribution to achieve the patient fee budget and implementation of overall patient fee strategy for the hospital.

**Where You'll Be Working**
Campbelltown Hospital is one of NSW’s newest most progressive hospitals which services the community in which you live. This is an incredible opportunity to become part of the team which is dedicated to providing the best possible patient care to the Macarthur community and beyond. With state of the art facilities, the hospital is an exciting hub of diverse presentations and clinical experiences.

The management team focus on being approachable, innovative and being responsive to the feedback provided by the staff who make our hospital thrive. The team are forward thinkers who are looking to drive a sociable, friendly and vibrant environment where patient experience is at the forefront of every interaction.

We recognise value and are looking to ensure the highest quality team - if you are ready to service your local community, click APPLY NOW

**How to Apply**
To be considered for this position, please ensure you address the selection criteria as thoroughly as possible.
- High-level analytical and problem solving skills with a proven capacity to develop sound solutions to complex issues and conflict resolution.
- High level advocacy and negotiation skills with well-developed interpersonal skills and ability to establish effective working relationships.
- Ability to work at a high level of effectiveness autonomously and as part of a team with proven time management and organisational skills
- Exceptional verbal/written communication skills with ability to critically analyse information and prepare clear concise reports and business/client communications for management.
- Demonstrated advanced knowledge of Microsoft Office and knowledge of Patient Administration System/ Cerner and PBRC
- Advanced knowledge of the health insurance industry from a Public Hospital perspective, knowledge of the provisions of the Australian Heath Care Agreement and Medicare and advanced understanding of NSW MoH Fees Procedures Manual for Public Health Organisations.
- Relationship marketing and sales experience
- Ability to work a 7 day rotating roster including after-hours.

Need more information?
1) Click here for the Position Description

**Additional Information**

**Stepping Up - Close the Gap**

**Workplace Giving Program**
South Western Sydney Local Health District employees also have the opportunity to make a difference to help those less fortunate. Visit the Workplace Giving Program for more information.

**Salary Packaging**
South Western Sydney Local Health District employees are able to enjoy the benefits of salary pa

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