Service Introduction Solution Architect

5 months ago

Melbourne, Australia NRI Australia Full time

**The smart, career focused and determined people who work for NRI flourish in a culture that empowers them to achieve customer outcomes and gives them a sense of ownership for the development of the company as a whole. Together we form a highly motivated, customer-focused workforce.**

**About the Role**:
We are seeking a highly skilled Service Introduction Solution Architect to join our team. This role is pivotal in designing and implementing scalable, secure, and innovative solutions to meet our clients' needs. As a Service Introduction Solution Architect, you will leverage your expertise in infrastructure management, cloud architectures, and DevOps practices to deliver outstanding solutions. You will collaborate with cross-functional teams and clients to ensure smooth service transitions and effective solution implementations.
**Key Responsibilities**:

- Design, develop, and implement scalable and secure architectures based on client requirements.
- Provide expertise in Azure, AWS, or Google Cloud platforms, including automation, scripting, and DevOps practices.
- Support the development of pricing models, Statements of Work, and provide input to commercial and legal teams.
- Troubleshoot and resolve complex technical issues, ensuring solutions align with security architectures and policies.
- Build and maintain strong professional relationships with clients and internal teams, focusing on delivering superior service outcomes.
- Contribute to the execution of infrastructure outsourcing transitions and manage cloud and data center services.

**Essential Criteria**:

- **Azure Certified Solution Architect (Professional/Expert) Level certification is required.**:

- Strong solutioning skills in infrastructure management services.
- Excellent customer-service focus and ability to work in geographically dispersed teams.
- Proven ability to gather requirements and translate them into effective solutions.
- Strong analytical and problem-solving skills with a hands-on approach to challenges.
- Experience in IT project delivery and solution architecture.
- Proficient in automation and scripting tools such as Terraform, Ansible, or PowerShell.
- Familiarity with DevOps practices and tools such as Jenkins or GitLab.
- Knowledge of security architectures and reference standards.
- Understanding of containerization technologies like Docker and Kubernetes, as well as microservices architecture and design principles.

**Education and Experience**:

- Degree in Computer Science, Business Studies, or Engineering with a focus on Information Technology.
- Extensiveof experience in IT, including a number of years as a Solution Architect.
- Hands-on experience with cloud architectures and DevOps CI/CD tools.
- Knowledge of serverless computing, event-driven architectures, and storage integration technologies.
- Experience with ITIL v3 Service Management and managed security services is highly regarded.

**Preferred Certifications (Not mandatory)**:

- Other cloud certifications (e.g., AWS Certified Solutions Architect, Azure Solutions Architect Expert).
- Virtualization certifications (e.g., VMware VCP-DCV).
- Certifications in storage and compute technologies.

**WHAT’S IN IT FOR YOU?**

In exchange for your exceptional technical skills, customer focused performance & out of the box thinking you’ll be rewarded with a career changing experience only consulting can provide.
- Diverse and challenging project work
- Flexible public holiday benefits and option to purchase up to 2 additional weeks leave per year
- Training and development opportunities
- Salary sacrifice, motor and novated leases
- Committed health & wellbeing plan including Employee Assistance Program
- 12 weeks paid parental leave, increasing to 20 weeks for 5+ years service
- Corporate partnerships

**DIVERSITY & INCLUSION**
We value our collaborative culture and work together to support a variety of community organisations and social issues.
- Transformative digital solutions take more than IT expertise. They take a partner you can count on. With an eye for precision and the vision to help you progress. Who can move quickly to find the right ways forward - so that you’re always ahead of tomorrow._
- We’re that partner for countless businesses. Designing, implementing, and managing digital solutions that are as personalised as they are progressive. That open the doors to greater digital success - across business, government and beyond._
- We deliver everything from business strategy and consulting through to infrastructure and managed IT services. We’re backed by a global reach that makes us a truly game-changing alternative in the digital services space - with local decision-making and authority. And we’re powered not just by technology, but by passionate people who are fearlessly committed to getting it right for our customers._
- Transformative digital solutions take the right team, making the right moves at the right time. You’ve found your

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