Technical Support/ Onboarding Specialist

5 months ago


Rydalmere, Australia RDCCO Pty Ltd Full time

This is an excellent opportunity for someone who is looking to carve out a career in tech sales.

You will enjoy working here if you love helping customers adopt new technologies created by a high performing team who take pride in creating, first to market, security solutions for their customers.

We are looking for a technical support engineer to join our team and support our customers as they adopt our products for the first time.

You will be experienced in a customer-facing technical support role with great communication skills and a desire to ensure the customer gets the best possible service.

Key Responsibilities:

- Provide technical support, including troubleshooting.
- Helping customers onboard with new products and providing ongoing support

Key Requirements:

- IP Networking
- VPN configuration
- Network Troubleshooting
- Curious and interested in new technologies and finding creative ways to solve problems.
- Excellent Communication Skills
- CCNA or similar qualification highly desirable

**Salary**: $80,000.00 - $110,000.00 per year

**Benefits**:

- Employee mentoring program
- Professional development assistance

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Rydalmere, NSW: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor Degree (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person



  • Rydalmere, Australia RDCCO Pty Ltd Full time

    The main responsibilities for the role are: - Ensure that new Permaconn customers have an excellent first experience using our products - Provide specialist support on computer networking related issues - Work with the sales team to define solutions for customers using Permaconn products - Document support solutions for recurring issues, to aid quick...


  • Rydalmere, Australia IDEXX Full time

    IDEXX is passionate about creating opportunities for our employees, therefore we are seeking an IDEXXer to join our ANZ technical support team. In this role you will interact with current IDEXX customers using our range of In-clinic products including IDEXX Vetlab diagnostic suite and rapid assay devices by resolving product issues through effective...


  • Rydalmere, New South Wales, Australia IDEXX Full time

    Unlock Your Potential as a Sales and Technical Account ManagerAre you a sales and technical professional looking for a challenging and rewarding role? We have an exciting opportunity for a Sales and Technical Account Manager to join our team in Western Sydney.Key Responsibilities:Manage and grow client accounts with a clear understanding of their veterinary...


  • Rydalmere, Australia Gravotech Australia Full time

    **Sales & Operations Manager / Marketing Specialist** About the Role Gravotech, a global innovator in advanced engraving and marking solutions, invites you to join our team as a Sales & Operations Manager / Marketing Specialist with integrated supply chain responsibilities. This strategic role merges sales administration, operational oversight, and...

  • Talent Partner

    5 months ago


    Rydalmere, Australia The Next Step Full time

    Permanent role based in Rydalmere - Part-time 3 days a week - $110K base + super FTE **About them** Leading global manufacturing business with a presence in over 50+ countries and a legacy of innovation and sustainability. We are seeking a dedicated TA and L&D Specialist in this hybrid role that will instrumental in enhancing the team's capability. **About...


  • Rydalmere, Australia IDEXX Full time

    The Opportunity What you can expect You will be a key team member in a diverse role assisting our customers and ensuring a premium level of support. Allocating and approving access to IT systems and services for employees Provision of technical advice and informal training to employees Trouble shooting and problem-solving technical service and equipment...

  • Production Specialist

    3 weeks ago


    Rydalmere, New South Wales, Australia Thales Full time

    At Thales, we're driving progress in some of the world's most important industries – and working together to build a future we can all trust.We're seeking a skilled Production Specialist to join our Acoustics Manufacturing Team based on-site at Rydalmere. In this critical role, you will be responsible for the hand-on coordination of materials processing...

  • Metering Sme

    5 months ago


    Rydalmere, Australia Vector NZ Full time

    Metering SME (Subject Matter Expert) - Full-time - Engagement type: Permanent - Employee - Department: Australia Operations **Company Description**: We are looking for an experienced licensed electrician or electrical inspector to join our team working in the Sydney and surrounds area. This role provides technical support to Bluecurrent, our Customers and...


  • Rydalmere, Australia Sipo Building Solutions Pty Ltd Full time

    **About Us**: **Key Responsibilities**: - Site Inspections: Conduct on-site inspections to evaluate ongoing construction projects and assess the effectiveness of our wall systems. Identify any issues or challenges and provide recommendations for solutions. - Technical Support: Serve as the primary point of contact for technical inquiries from clients,...


  • Rydalmere, New South Wales, Australia Wabtec Full time

    Unlock Your Potential as a Senior Software Engineer at WabtecAre you a skilled software engineer looking for a new challenge? Do you have a passion for developing real-time embedded software applications? Wabtec Corporation is seeking a talented Senior Software Engineer to join our team in Rydalmere, NSW.About the RoleWe are looking for a highly competent...

  • Account Manager

    3 weeks ago


    Rydalmere, New South Wales, Australia IDEXX Full time

    About the RoleWe are seeking a highly motivated and results-driven Account Manager to join our commercial sales team in Western Sydney. As an Account Manager, you will be responsible for managing and growing your clients' accounts, understanding their veterinary business and diagnostic needs, and inspiring them to adopt and use our comprehensive diagnostic...


  • Rydalmere, New South Wales, Australia Carrier Full time

    Company OverviewCarrier Global Corporation is a global leader in intelligent climate and energy solutions, committed to creating innovative solutions that matter for people and our planet. We have a world-class, diverse workforce that puts the customer at the center of everything we do.Job DescriptionThe HVAC Sales and Business Growth Specialist will...

  • Account Executive

    5 days ago


    Rydalmere, New South Wales, Australia IDEXX Full time

    About the Role:We're seeking an experienced Account Manager to join our commercial sales team in Western Sydney. As an Account Manager, you will be responsible for managing and growing our clients' accounts, providing exceptional customer service, and driving sales growth.Key Responsibilities:Manage and grow client accounts, understanding their veterinary...

  • Sales Professional

    7 days ago


    Rydalmere, New South Wales, Australia IDEXX Full time

    Account Manager OpportunityWe are seeking a skilled Sales Professional to join our team in Western Sydney. As an Account Manager for our veterinary clients, you will be responsible for managing and growing their accounts, understanding their diagnostic needs, and inspiring them to adopt our IDEXX Complete Diagnostic Solution.Key Responsibilities:* Manage and...


  • Rydalmere, New South Wales, Australia IDEXX Full time

    Account Manager OpportunityWe are seeking a talented Account Manager to join our commercial sales team in Western Sydney. This role offers a genuine opportunity to partner with our veterinary customers and improve lives through our unique and market leading diagnostic solutions.Key Responsibilities:Manage and grow clients' accounts with a clear understanding...

  • IT Support Analyst

    5 months ago


    Rydalmere, Australia Peoplebank Full time

    Location: - Rydalmere- Job Type: - Contract- Posted: - about 3 hours ago- Contact: - Pravin Manandhar- Discipline: - General IT - Reference: - 261264**About the Company**: Our client is a leader who provides services with leading capabilities in digital, cloud, and security space. They offer Strategy and Consulting, Technology and Operations...


  • Rydalmere, New South Wales, Australia IDEXX Full time

    About the RoleWe are seeking a highly motivated and results-driven Sales and Account Development Professional to join our commercial sales team in Western Sydney. As an Account Manager, you will be responsible for managing and growing your clients' accounts with a clear understanding of their veterinary business and diagnostic needs.Key...


  • Rydalmere, Australia u&u Recruitment Partners Full time

    **Your New Employer**: Have a formal development plan and be mentored by a highly experienced Head of IT; Work with the latest Microsoft and Apple technologies; Do premium certifications funded by their employer; Work in a broad role across desktop support where they can get a diverse range of experiences to add to their CV; Have the mentoring pathway to...


  • Rydalmere, New South Wales, Australia Thales Full time

    At Thales, we believe in harnessing technology to make our world more secure, sustainable, and inclusive. Our team is driven by human intelligence, which powers the systems and solutions that people rely on every day.We foster a culture of curiosity and diversity, where everyone feels valued and empowered to contribute their ideas. This approach has led us...


  • Rydalmere, New South Wales, Australia Thales Full time

    Thales is a global leader in the aerospace, defense, transportation, and security industries. Our mission is to make technology more secure, sustainable, and inclusive.We value human intelligence and believe it's essential for building and powering the systems and solutions people depend on every day. At Thales, we stay curious, make space for diverse points...